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Clinic Type

Nursing and Rehabilitation

Address

193 Clinton Avenue, Cortland, NY 13045

Phone

(607) 756-9921

Email

info@cortlandareachamber.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Senior Care
  • Health Care Services
  • Skilled Nursing Facility
  • Orthopedic care
  • Physical Therapy (PT)
  • Occupational Therapy (OT)
  • Speech Therapy
  • IV Therapy
  • Activity programs
  • 40 Bed STR Unit
  • 40 Bed LTC Unit
  • 40 Bed Memory Care Unit

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • CMS / NursingHomeDex: 3 out of 5 stars (CMS rating)

Patients praise

  • Some families prioritize the facility for its therapy services

Common complaints

  • Reports of patient neglect and poor hygiene (e.g., residents left soiled)
  • Concerns regarding lack of responsiveness from staff and slow assistance times
  • Allegations of poor quality of care, including medication management issues and pressure ulcer development
  • Criticisms of facility cleanliness and environmental conditions
  • Reports of unprofessional staff behavior and poor communication with families

"The worst I ever seen... My grandmother is on comfort care... she has a bed sore bigger than my hand... They leave her in full bed change which means completely soiled."

Tammy Thomas, SeniorCare.com review

"The facility is dirty and smells, with meals that are disgusting and burnt and sanitation lapses... Residents are left in soiled clothes for hours... Nurses allegedly overdosed a patient on pain medication."

Seniors.fyi aggregate summary of patient/family reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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