Methodist Jennie Edmundson Behavioral Health Hospital
Behavioral Health • Council Bluffs, IA • Since 1982
About
Summary: - The Nebraska Methodist Health System (NMHS) is a nonprofit health system based in Omaha, Nebraska, formed in 1982. It operates multiple facilities including two hospitals (one flagship in Central Omaha) and two affiliate hospitals, plus Methodist Physicians Clinics and affiliation with Nebraska Methodist College. - The user query focuses on Methodist Jennie Edmundson Behavioral Health Hospital in Council Bluffs. The NMHS site notes the presence of Methodist Jennie Edmundson Hospital in the system, including a Behavioral Health Hospital (recently branded/expanded) serving the Council Bluffs area as part of NMHS. Recent updates highlight events and staff achievements related to this hospital, including tours of the new Behavioral Health facility and leadership/clinical staff profiles. - Key context: The hospital is part of NMHS’s broader network serving the Omaha–Council Bluffs metropolitan area, with a focus on behavioral health services alongside other medical services.
Clinic Type
Behavioral Health
Address
3620 S. 24th St., Council Bluffs, IA 51501
Phone
(402) 354-4800
compliance@nmhs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trupaths (Methodist Jennie Edmundson Hospital Behavioral Health): 3.1 (rating shown) (189 reviews (shown on page))
- Recovery.com (Methodist Jennie Edmundson Hospital Behavioral Health): 3.1 (190 reviews (in parentheses on page))
- Momentary Labs (CMS HCAHPS-based): 4 out of 5 overall patient satisfaction (star overall) (904 completed patient surveys (24% response rate))
- Healthgrades (Methodist Jennie Edmundson): 77% would recommend / Patient Experience rating shown as 77% (patients giving rating of 9 or 10) (Not stated in provided snippet)
Patients praise
- Patient experience metrics are relatively strong on HCAHPS-derived measures (e.g., many patients report recommending the hospital and high ratings for communication)
- Some review aggregators show moderate ratings around ~4/5 or ~77% recommending
Common complaints
- Complaints about long waits / delayed clinician attention in at least one behavioral health-related experience
- Concerns about medication management timing/errors
- Rude/condescending treatment and communication issues mentioned in reviews
- Concerns about misdiagnosis and/or inadequate detection are raised in hospital review content (not limited to behavioral health)
"“Make sure that you manage your own medication and make sure it has been given properly… [seizure medication] … not able to hold down they where not giving me my seizure medication on time”"
— Trupaths review excerpt (Methodist Jennie Edmundson Hospital Behavioral Health)"“Arrived at 9 pm… its 2 am and have’t seen a doctor at all or a nurse since 10:30ish.”"
— Trupaths review excerpt (Methodist Jennie Edmundson Hospital Behavioral Health)"“I would use caution before coming here… I’m thinking about filing a report…”"
— Trupaths review excerpt (Methodist Jennie Edmundson Hospital Behavioral Health)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Iowa behavioral health hospital aims to address mental healthcare shortage | Iowa Public Radio — May 21, 2026
- What to know Methodist Jennie Edmundson Behavioral Health — May 21, 2026
- Jennie Edmundson, Acadia to open behavioral center in Bluffs — May 20, 2026
- Council Bluffs behavioral health hospital prepares to open - KETV — May 19, 2026
- Iowa behavioral health provider opens 96-bed facility - Becker’s Behavioral Health — May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Council Bluffs
Summary: CHI Health Mercy Council Bluffs is a hospital in Council Bluffs, Iowa (founded 1886, part of CHI Health). It operates in the Hospitals and Health Care sector, with 28 employees and a range of roles including psychiatry. Notable leadership includes Harmit Singh (Department Chair of Psychiatry), Kristen Blum (President), and Joanna Sklenar-Smith (VP of Patient Care Services). The facility is also associated with Mercy Hospital as an alias and has historical ties to CHI Health network entities. If you’re looking for psychiatric services specifically, the psychiatry leadership is at this Mercy Council Bluffs site within the CHI Health system.
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