CHI Health Clinic Infectious Disease (Mercy Council Bluffs)
Infectious Disease • Council Bluffs, IA • Since 1886
About
CHI Health Mercy Council Bluffs (Mercy Council Bluffs) is a hospitals and health care facility based in Council Bluffs, Iowa, founded in 1886. It operates under the CHI Health umbrella and is also known as Mercy Hospital. The site lists 28 employees and several key leaders, including Kristen Blum (President) and Joanna Sklenar-Smith (Vice President of Patient Care Services). The organization emphasizes medical, administrative, and care management functions, with notable leadership in pharmacy, care management, and psychiatry. Additional context shows affiliations with CHI Health system partners and related medical groups, but specific services, clinics, or infectious disease specialty details for an “Infectious Disease (Mercy Council Bluffs)” clinic are not provided on the page. For precise infectious disease clinic information, consider contacting CHI Health Mercy Council Bluffs directly or visiting their main site.
Clinic Type
Infectious Disease
Address
800 Mercy Dr, Suite 220, Council Bluffs, IA 51503
Phone
402-717-0770
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Opening Hours
General Hours not fully provided; listed hours include 00AM-12:30 (likely placeholder).
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the general hours?
08:00AM-12:30PM
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 4.3/5 stars (1,151 reviews)
- Momentary Labs (CMS HCAHPS data): 3/5 stars (537 patients)
- WebMD (specifically for Dr. Neil Mendoza at this clinic): 5/5 stars (1 review)
Patients praise
- Individual providers described as personable, knowledgeable, and respectful
- Professional and helpful nursing staff reported by some patients
- Hospital perceived as relatively quiet compared to national averages
Common complaints
- Difficulty reaching staff by phone or getting return calls
- Dissatisfaction with triage or diagnostic thoroughness in emergency/urgent settings
- Nurse and doctor communication scores below national averages in some metrics
- Perceived lack of follow-up or care responsiveness
"Very personable and knowledgeable"
— WebMD review for Dr. Neil Mendoza"They never returns voicemails and rarely answer any of the phone numbers. They make us waste our time."
— Rehab.com user review"Sara Rygol was attentive and responsive in a way that no primary care physician I've seen in the past 6 years... I've already learned more about how to improve my health than I did seeing specialists during all that time."
— Rehab.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Lilian M. Vargas Barahona, MD - Infectious Disease Specialist in Omaha, NE — May 14, 2026
- WOWT: Methodist infectious disease physician weighs in as FDA approves at-home flu vaccine | Methodist Health System | Omaha, Council Bluffs, Fremont — Sep 30, 2025
- Dr. Bliss Obryhim, MD, Internist | Omaha, NE | WebMD — Dec 18, 2025
- Council Bluffs hospital to end labor and delivery services in August — Jul 10, 2026
- CommonSpirit’s CHI Health Mercy Council Bluffs to close labor, delivery — Jul 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More infectious disease clinics in Council Bluffs
Summary: The Nebraska Methodist Health System (NMHS) is a nonprofit healthcare network based in Omaha, Nebraska, with a focus on serving the Omaha–Council Bluffs metro area. Established in 1982, NMHS operates two hospitals (in Central Omaha and another location), two affiliate hospitals, and Methodist Physicians Clinics. The system is affiliated with Nebraska Methodist College. Its services span high-risk obstetrics/gynecology, neonatal care, women’s health, orthopedics, cardiology, surgery, gastroenterology, diagnostic services, primary care, bariatric surgery, and support for sexual assault/domestic violence. The user query specifically seeks Infectious Diseases in Council Bluffs, IA within Methodist Health System; the available highlights do not explicitly list infectious diseases, but NMHS offers comprehensive hospital and specialty services in the Council Bluffs area. For precise infectious diseases specialists or clinics within Council Bluffs, IA, visiting the Methodist Health System’s website or contacting their patient resources is recommended.
Summary: - The Nebraska Methodist Health System (NMHS) is a nonprofit healthcare organization based in Omaha, Nebraska. - Founded in 1982, NMHS oversees two hospitals, two affiliate hospitals, and the Methodist Physicians Clinics serving the Omaha–Council Bluffs metro area. - NMHS is affiliated with Nebraska Methodist College. - Key locations include NMHS headquarters at 825 S 169th Street, Omaha, and additional offices in the Omaha metro area. User-specific angle (Infectious Disease in Council Bluffs): - NMHS provides infectious disease services through its Omaha–Council Bluffs metro area network, including Methodist Physicians Clinics and affiliated hospitals. For infectious disease care in Council Bluffs, contact NMHS facilities in Omaha (headquarters and nearby clinics) or the affiliated hospitals for appointments, testing, and treatment options. - To find the nearest infectious disease specialist or clinic, refer to the NMHS locations list and contact information for scheduling.
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