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About

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Clinic Type

Neurology

Address

—

Phone

(402) 717-0070

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.chihealth.com/services/neuro

Services Offered

  • Neurology
  • Neurosurgery
  • Neuropsychology
  • Epilepsy Care
  • Migraine and Headache Care
  • Movement Disorder Care
  • MS Care
  • Parkinson’s Disease care
  • Neuromuscular Clinic/ALS Clinic
  • Functional Gait Recovery Program

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • CMTA Center of Excellence for 2023

Social Media

TwitterYoutubeFacebookLinkedinInstagram

Photos

Neurological Institute — Neurology clinic in Council Bluffs, IA — photo 1Neurological Institute — Neurology clinic in Council Bluffs, IA — photo 2Neurological Institute — Neurology clinic in Council Bluffs, IA — photo 3Neurological Institute — Neurology clinic in Council Bluffs, IA — photo 4Neurological Institute — Neurology clinic in Council Bluffs, IA — photo 5Neurological Institute — Neurology clinic in Council Bluffs, IA — photo 6Neurological Institute — Neurology clinic in Council Bluffs, IA — photo 7Neurological Institute — Neurology clinic in Council Bluffs, IA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Michael Chen): 3.8/5 (18 ratings)
  • WebMD/Vitals (Dr. Kanishk Makhija): 2.5/5 to 3.0/5 (7-12 ratings)
  • ProviderMatch (Dr. Michael W. Chen): 4.5/5 (~322 ratings)

Patients praise

  • some patients find staff members courteous and friendly
  • high overall ratings for specific providers despite isolated complaints

Common complaints

  • perceived arrogance and condescending demeanor of certain physicians
  • reports of feeling rushed during appointments
  • lack of active listening or answering patient questions
  • dissatisfaction with follow-up and treatment effectiveness
  • difficulties with scheduling appointments

"One of the more arrogant and borderline rude doctors I have ever seen. Very condescending."

— Healthgrades user review for Dr. Michael Chen

"He was condescending, manipulative, seems like he's only a doctor for the money and not very knowledgeable. Communication skills lack along with an empathy. Horrific experience."

— Vitals user review for Dr. Kanishk Makhija

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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