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Clinic Type

Urgent Care

Address

Council Bluffs, IA

Phone

7122568885

Email

urgentcarecouncilbluffs@gmail.com

Opening Hours

Mon-Fri 7:00am-8:00pm; Sat 8:00am-3:00pm

Emergency Care

Emergency department advised for chest pains, major injuries, head injuries, pregnancy-related complications

Services Offered

  • Urgent medical care services
  • Primary care follow-up
  • Preventive care
  • Immunizations
  • Routine check-ups
  • Chronic condition management
  • Laceration repairs
  • EKG
  • X-rays
  • Incision and drainage of abscess
  • Joint injections
  • Splinting / casting of fracture
  • STD checks
  • Urine tests
  • Pregnancy tests
  • Vaccinations
  • Diabetes screening
  • Cholesterol screening
  • Cancer screening
  • Hepatitis screening
  • HIV screening
  • Anemia screening

Team

  • Dr. Shelly Nanda, Board certified by American Board of Family Medicine — Board-certified family medicine physician
  • Dr. Stephen C. Smith, Residency in family practice; graduate of University of Iowa College of Medicine — Family medicine physician
  • Dr. Vikrant Salaria, Board certified Internal Medicine — Internal medicine physician

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Methodist Physicians Clinic): 3.3 out of 5 stars (14 reviews)
  • Birdeye (West Broadway Clinic): 3.3 out of 5 stars (49 reviews)
  • Birdeye (Alegent Health Clinic): 3.0 out of 5 stars (2 reviews)

Patients praise

  • Knowledgeable, compassionate, and attentive medical providers who listen to patient concerns
  • Convenience of multi-service facilities (e.g., lab, pharmacy, and clinic in one location)
  • Friendly and helpful staff in many instances
  • Appreciation for efficient, thorough, and professional care from specific doctors and physician assistants

Common complaints

  • Long wait times both for appointments and in-office waiting rooms
  • Concerns regarding billing, overcharging, and improper insurance coding
  • Frustrating communication, including difficulty reaching staff by phone or getting calls answered
  • Reports of rude or unhelpful front desk and administrative staff
  • Occasional complaints about specific providers or quality of care perceived by some patients

"I have had nothing but great and courteous service there... I have never seen any disorganization among the front staff or the physicians or PA's."

Ridge Family Practice PC review

"Pathetic, got charged multiple times for the same thing, was overcharged due to their billing department not knowing how to code things properly."

Methodist Physicians Clinic review

"One of the worse clinics ever. Plan on waiting more then an hour before even being seen by anyone."

West Broadway Clinic review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Council Bluffs, IA·Urgent Care

- The Methodist Urgent Care at Jennie Edmundson Medical Plaza in Council Bluffs is part of the Nebraska Methodist Health System (NMHS), a nonprofit healthcare network based in Omaha, Nebraska. NMHS operates multiple hospitals (including Methodist Jennie Edmundson Hospital in Council Bluffs) and affiliated clinics, and it partners with Nebraska Methodist College. If you’re seeking urgent care near Jennie Edmundson, you’ll likely find NMHS-affiliated urgent care options within the Omaha–Council Bluffs metro area. For exact address, hours, and services at the Jennie Edmundson Medical Plaza location, it’s best to check NMHS’s official site or contact Jennie Edmundson Hospital directly.

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