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About

Middlesex Health is a nonprofit health system based in Middletown, CT (Middlesex Hospital, 275 beds) and part of the Mayo Clinic Care Network. It operates multiple facilities including 3 emergency departments and 2 urgent care centers, with extensive primary and specialty care across Middlesex County and the Connecticut shoreline. The system offers urology services among its specialties, leveraging advanced technology (e.g., minimally invasive and robotic-assisted options) as part of its mission to provide safe, high-quality care and a strong patient experience. Primary contact: info@midhosp.org; phone 860-358-6000. Locations center around Middletown, CT, with the main campus at 28 Crescent St, Middletown, CT 06457.

Clinic Type

Urology

Address

410 Saybrook Rd, Lower Level, Middletown, CT 06457

Phone

860-358-2270

Email

Volunteerservices.mh@midhosp.org

Opening Hours

- Wed 8:30 am - 4:30 pm - Tue 8:30 am - 4:30 pm - Mon 8:30 am - 4:30 pm - Fri 8:30 am - 2:30 pm - Thu 8:30 am - 4:30 pm

Services Offered

  • Urology
  • Pediatric urology
  • Adult urology
  • Reproductive system care
  • Evaluation and treatment of urinary and reproductive system issues

Team

  • Elizabeth G. Barrera — APRN
  • Johnny A. Chang — MD
  • Richard O. Frink — MD
  • Dana U. Kivlin — DO
  • Jonathan Li
  • Edward G. Myer — MD
  • Jenna C. Phenicie — PA
  • Timothy C. Siegrist — MD

Insurance & Payment

Languages Spoken

  • English

FAQs

What services does Middlesex Health Urology offer?

Board-certified urologists provide personalized evaluation and treatment of urological problems, including those of the urinary system in children and adults, and those of the reproductive system in men.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News Health: 3.7 / 5 (6 reviews)
  • Healthgrades (Dr. Edward Myer): 4.2 / 5 (15 ratings)
  • Healthgrades (Dr. Geoffrey Herter): 3.4 / 5 (15 ratings)

Patients praise

  • Knowledgeable and professional doctors
  • Kind and thorough communication regarding treatment plans
  • Thoughtful patient care and listening skills

Common complaints

  • Dismissive and rude receptionist staff
  • Poor scheduling and customer service coordination

"The 2 receptionist were dismissive and rude and not friendly at all Then gave her a ultrasound appt for prior to next appt when she got to ultrasound they booked for the next month and didn’t even help Terrible customer service"

WebMD Patient Review

"His in-depth explanations of what I was going through and could expect was tremendously helpful and appreciated."

Healthgrades Patient Review for Dr. Myer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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