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About

Summary: The page describes MultiCare Covington Medical Center, a nonprofit hospital in Covington, WA, and part of the larger MultiCare Health System. It is a not-for-profit community-based health system with over 18,000 team members nationwide. The Covington facility has 12 employees and offers hospital services under the MultiCare umbrella. Key contact: 253-372-6500. The site lists its industry, location, and general structure but does not provide specific information about an Ob/Gyn clinic location in Covington. If you’re seeking details on an Ob/Gyn clinic specifically in Covington, this page does not confirm one and you may want to search for “MultiCare Covington Ob/Gyn Clinic” or visit the main Covington Medical Center page for department-specific information.

Clinic Type

Obstetrics & Gynecology

Address

MultiCare Covington Ob/Gyn Clinic (Covington), part of MultiCare Women’s Health – Covington

Phone

253-372-7128

Email

annualgiving@multicare.org

Opening Hours

Monday - Friday: 8am - 5pm

Telehealth

Available

Services Offered

  • Midwifery and gynecologic care for all ages
  • Personalized obstetric and gynecologic services
  • annual gynecological exams
  • menopause management
  • general women’s health care
  • family planning
  • preconception counseling
  • Preventive care and annual wellness appointments
  • Preconception care
  • Pregnancy, birth and postpartum care
  • Contraceptive counseling and management
  • Gynecologic care
  • Menopause symptom management and support
  • Treatment of sexually transmitted and vaginal infections
  • Transgender health services

Team

  • Jessica Haymond — CNM, DNP
  • Michelle Bowden — MSN, ARNP, FNP-BC
  • Katie Etherington — CNM
  • Kayla Aczon — ARNP, WHNP-BC
  • Agnes E. Glover — MD
  • Jamie Sansone — DNP, CNM, ARNP
  • Jess Keesee — MD, FACOG
  • Catherine Hunter — DO

Insurance & Payment

Languages Spoken

FAQs

What are the clinic's hours?

Monday - Friday: 8am - 5pm (Holidays: Closed; Day after Thanksgiving: 9am - 1pm; Christmas Eve: 9am - 1pm)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Third-party directory sites: 3.1 to 3.3 out of 5 stars (aggregate ratings from third-party sites) (Not explicitly provided as a total count)

Patients praise

  • Praise for specific providers being knowledgeable, supportive, and compassionate
  • Satisfaction with telehealth/video visit options for convenience
  • Courteous and responsive interactions with certain nursing and front-office staff
  • Professionalism noted during specific examinations

Common complaints

  • Dissatisfaction with customer service and reception staff communication
  • Reports of unprofessional or rude behavior by some staff members
  • Issues with appointment scheduling and cancellations
  • Perceived inconsistencies in quality of care, particularly for non-pregnant patients
  • Concerns regarding medical decision-making and patient communication for specific providers

"Dr. Wallace and staff are amazing. The receptionist and nurses are responsive, respectful, and very courteous... he is kind, patient, and understanding - never once did he undermine my symptoms."

Third-party review directory

"I came to this clinic last year for pregnancy and was treated pretty well but if you are not pregnant the quality of service goes way down. They canceled an appointments, changed times, had no kindness or customer service."

Third-party review directory

"Confirmed negative HPV. Got slapped with an unnecessary procedure and lab bills from a misinformed provider who refuses to listen to the patient or correct her mistakes."

WebMD patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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