Primary Care - Covington | KY - St. Elizabeth Healthcare
Primary Care • Covington, KY
About
Summary: St. Elizabeth Healthcare is a nonprofit Roman Catholic health system serving Northern Kentucky, Cincinnati, and parts of Southeast Indiana. Headquartered in Edgewood, KY, it operates six facilities across KY and IN and about 169 St. Elizabeth Physicians primary and specialty care offices. The system includes a large medical staff (nearly 1,600 physicians/APs) and over 10,000 associates, with a focus on comprehensive, compassionate care across services such as primary care, cardiac, orthopedic, women’s health, oncology, spine, diabetes, and emergency services. For primary care in Covington, St. Elizabeth Physicians offers Covington-area clinics as part of its network, within the broader St. Elizabeth Healthcare system.
Clinic Type
Primary Care
Address
St. Elizabeth Edgewood, 1 Medical Village Drive, Edgewood, KY 41017, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (for Dr. Nathan Gordon): 3.5 out of 5 stars (2 reviews)
- Yelp (aggregate for St. Elizabeth Physicians location): 5.0 stars (cumulative) (17 reviews)
Patients praise
- kind, knowledgeable, and caring physicians and nurse practitioners
- thorough explanations of health issues and treatment options
- effective telehealth services and video visits
- clean and convenient facility location
- supportive and respectful staff interactions in person
Common complaints
- difficulties with appointment scheduling and long wait times
- complaints about staff telephone demeanor and rudeness
- perceptions of poor provider communication, such as lack of eye contact or not listening to patient concerns
- frustrations with patient portal/MyChart technical issues
"Dr. Lin is a wonderful, caring, knowledgeable, polite doctor. Always explains and listens to issues."
— St. Elizabeth Healthcare official website patient testimonial"Dr. Gordon does not take the time to make sure his patients understand treatment options... Usually with his back turned to the patient."
— Healthgrades user review"The only real issues I have with this hospital are that it's hard to get another good appointment date if they cancel on you, the people I've spoken to on the phone can be a little rude sometimes..."
— BusinessYab user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- St. Elizabeth Healthcare — May 22, 2026
- St. Elizabeth Healthcare Edgewood/Covington named best regional hospital by U.S. News & World Report; with five more listed among best – Kentucky Health News — Aug 4, 2025
- Fifth Magnet® Designation for St. Elizabeth Edgewood, Covington and Grant Demonstrates 20+ Year Commitment to Nursing | St. Elizabeth Healthcare — Oct 24, 2025
- KENTUCKY HEALTH NEWS: UK HealthCare and St. Elizabeth Edgewood-Covington Hospitals tie for best Ky. hospitals in U.S. News & World Report rankings — Jun 14, 2026
- CardioVascular Mobile Health Unit — Florence, KY | St. Elizabeth Healthcare — Sep 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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