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Clinic Type

Substance Abuse Counseling

Address

1717 Madison Avenue, Covington, KY 41011

Phone

Toll-free 24/7 (number not provided in text)

Email

Opening Hours

Monday - Friday | 5:0 am - 1:00 pm; Saturday | 6:00am - 10:00am; Sunday | Closed

Services Offered

  • Methadone Clinic
  • Substance Abuse Counseling
  • Opioid Treatment Program (OTP)
  • Medication-Assisted Treatment (MAT/MOUD)
  • Counseling
  • Group support
  • Outpatient treatment

Technology & Equipment

  • Methadone
  • Suboxone®
  • MOUD
  • MOUD/OT
  • CARF accreditation (as an accrediting body)
  • AATOD accreditation/association
  • CARF, AATOD, NA behavioral health affiliations mentioned

Team

  • NKY Med Clinic team, Not specified — Multidisciplinary addiction professionals

Insurance & Payment

  • Medicaid
  • Medicare
  • Medicare Advantage
  • Most commercial insurance (view full list here)
  • Self-pay
  • Out-of-Network Insurance Accepted
  • Medicare and Medicare Advantage (if applicable)
  • Out-of-Network Insurance Accepted: Yes

We accept Medicaid, Medicare, Medicare Advantage; coverage varies by plan. Our admission staff will contact carrier to determine eligibility and benefits. Out-of-Network may incur higher deductibles/coinsurance/copays; self-pay available.

Self-pay, Insurance billing, Out-of-Network billing, Flexible payment plans, Insurance, Out-of-Network Insurance Accepted

Financing: Flexible payment plans; financing options (as described)

Languages Spoken

  • English

Pricing

  • Medicaid Medicaid and Medicare accepted; most commercial insurance; self-pay option available

Current Offers

24/7 Patient Access Center — null

FAQs

What services are offered at the Covington outpatient facility?

Evidence-based programs including MAT/MOUD and counseling; opioid treatment with methadone and Suboxone; Medicaid/Medicare accepted; insurance and financing options discussed with admission staff.

Do You Accept Insurance?

We understand that coverage can be a significant barrier to treatment, which is why we work with most major insurance plans, including Medicaid. Our admission staff will contact your carrier to determine eligibility, coverage, and payment responsibilities.

Do You Accept Out-Of-Network Insurance?

If your plan includes Out-of-Network coverage, we can bill your insurance directly. Out-of-Network services may involve higher deductibles, coinsurance, or copays, and in some cases you may be responsible for the full balance. Self-pay is also available.

Do You Accept Medicaid?

We proudly accept Medicaid for all our addiction treatment programs.

Is Your Institution Accredited?

We are registered with CARF, AATOD, NABH, and RCPA.

Awards & Accreditations

  • CARF accreditation
  • AATOD affiliation
  • National Association for Behavioral Healthcare
  • AATOD
  • NABH
  • RCPA

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (NKY Med Clinic): 3.4 out of 5 (127)
  • Addiction Resource (Covington Treatment Center - New Season): 9.4 out of 10 (Not explicitly stated)
  • Recovery.com (BrightView Covington): 4.7 out of 5 (46)
  • Recovered (Saint Elizabeth Physicians): 4.2 out of 5 (Not explicitly stated)
  • drehabs.com (NorthKey Community Care): 3.2 out of 5 (94+)

Patients praise

  • Compassionate and respectful staff members
  • Effective medical treatment (MAT) and counseling services
  • Convenient access, including same-day or next-day appointments
  • Whole-person or patient-centered approach to recovery

Common complaints

  • Dissatisfaction with office staff and perceived rudeness
  • Inflexibility regarding appointment scheduling and dosing schedules
  • Concerns about administrative organization
  • Stigma associated with the clinic's environment

"One of the things Smith appreciates most about Brightview, she said, is that patients are met with compassion. They show you heart... You can talk to them without feeling like you’re doing it because you have to to get Suboxone."

LINK nky

"I called to tell them I couldn't make my appointment due to a personal issue and they were not understanding at all and were not willing to reschedule my appointment."

Rehab.com (NKY Med Clinic user review)

"I love my therapist. She is great and has helped me tremendously. Yes the office staff has problems but they are not the ones treating you. Look past that and find the therapist that works best for you."

drehabs.com (NorthKey Community Care user review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More substance abuse counseling clinics in Covington

Covington, KY·Substance Abuse Counseling

Verified
Covington, KY·Substance Abuse Counseling

BrightView Health offers outpatient addiction treatment in Covington, KY, including medication-assisted treatment (MAT), counseling, and social support aimed at lasting recovery. As a private medical practice with locations across Ohio, Kentucky, North Carolina, Maryland, and Virginia, BrightView provides evidence-based, comprehensive care in an outpatient setting. For Covington-specific details (address, hours, and services), contact BrightView Health directly or visit their website to confirm the nearby Kentucky offices and intake options. Key points: - Services: MAT, counseling, social support (outpatient addiction treatment) - Area: Covington, KY (part of BrightView’s Kentucky locations) - Company: BrightView Health (founded 2015, headquartered in Cincinnati, OH) - Contact: 888-501-9865 (general) or explore local Kentucky office listings on brightviewhealth.com

VerifiedOnline bookingSince 2015

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