Crossville, TN | Urgent Care
Diagnostic Testing • Crossville, TN
Clinic Type
Diagnostic Testing
Address
Crossville, TN (location next to Subway)
Phone
(931) 337-0510
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Opening Hours
Open seven days a week with extended hours (no appointment required)
Telehealth
Available
Services Offered
Technology & Equipment
Insurance & Payment
Accepts most major insurances including Medicaid and Medicare; staff can assist with insurance questions
Self-pay, Insurance, Payment plans to be determined per visit, online payment option
Languages Spoken
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FAQs
Do you accept insurance?
Yes, most major insurance plans including Medicaid and Medicare.
Is an appointment required?
No, walk-ins are welcome and there are no appointment requirements.
What lab services are offered at our location(s)?
Complete blood count (BCB); Basic and comprehensive metabolic panels; A1C; STI tests; Thyroid panel; Lipid panel.
How much do lab services cost?
Most blood work is covered by major insurance; staff can devise cost-effective plans if paying out of pocket.
Does our location take insurance?
Yes, we take most major insurance plans, including Medicaid and Medicare.
Can I pay without insurance at the clinic?
Yes, staff can set you up with an easy-to-use payment system.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Fast Pace Health): 4.5 out of 5 stars (Fast Pace Health Urgent Care) (2,141 reviews)
- Yelp (Fast Pace Health): 1.5 out of 5 stars (Fast Pace Health Urgent Care) (15 reviews)
- ExacCare internal testimonials: 4.89 out of 5 stars (ExacCare) (18 reviews)
Patients praise
- Friendly, kind, and professional staff members who make patients feel comfortable
- Quick, convenient, and efficient service, particularly for those needing care when primary providers are unavailable
- Effective and compassionate treatment for various acute conditions such as ear infections and general illnesses
- Availability of weekend and evening hours for walk-in patients
Common complaints
- Billing and administrative issues, such as difficulty with insurance claims or long-term billing disputes
- Dissatisfaction with the quality of care, including concerns about misdiagnosis, lack of thoroughness, and perceived incompetence
- Staff communication issues, with some patients feeling dismissed, belittled, or ignored during their visit
- High costs for short consultations or specific services
"I saw Ms. Timson, Nurse Practitioner. She took time to listen to me as I told her of my symptoms, never rushing or dismissing any of my concerns. The entire staff was pleasant, attentive and made me feel as if I was the only patient they had that day!"
— ExacCare Patient Testimonial"Been dealing with a bill for over a year now when I've had insurance! The billing Dept can't get their act together and actually do their job or even send a claim in."
— Yelp User Review (Fast Pace Health)"This is a pathetic excuse for a clinic... I do not recommend this place at all. Oh they are nice enough but the care quality is in the dumper."
— USCompanies Patient Review (Fast Pace Health)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Site plan for new Tier 1 Ortho, Urgen Care OK'd | Local News | crossville-chronicle.com — Jan 21, 2026
- 🏥 Multiple Healthcare Jobs Now Hiring in Crossville, TN - NewsBreak — Jul 1, 2026
- New Covenant Health Urgent Care Opens on Cumberland Avenue - Covenant Health — Jan 15, 2026
- Pikeville Urgent Care Receives Grant - SValleyNow.com | Local News for the Sequatchie Valley — Oct 22, 2025
- Urgent Care opens on Cumberland Avenue - Knox TN Today — Jan 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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