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About

Plateau Pediatrics is a private medical practice based in Crossville, Tennessee, offering pediatric care with a focus on continuity of care. Key details: - Location: Headquarters at 49 Cleveland St #210, Crossville, TN, with additional offices in Crossville (4 total across TN) - Services: Pediatric care, patient resources for new patients, well-child visit scheduling, appointments, insurance information, forms & policies, office info, practice news, and a hospital portal - Contact: Phone (931) 707-8700; Email edwards@plateaupediatrics.com - Website: plateaupediatrics.com - Size: 4 employees; annual revenue around $3.6M - Online presence: Active site with typical practice information and resources; strong local footprint (monthly visits ~42k, low bounce rate) - Category: Healthcare, Pediatrics, Continuity of Care, Insurance, Appointments If you’re seeking directions, appointment options, or new patient resources for Plateau Pediatrics in Crossville, this page provides the official contact points and office locations.

Clinic Type

Pediatrics

Address

3234 Miller Avenue, Crossville, TN 38555

Phone

(931) 707-8700

Email

PlateauPediatrics@PlateauPediatrics.com

Opening Hours

Office Hours: Monday, Tuesday and Thursday 7:00 am - 6:30 pm; Wednesday and Friday 7:00 am - 5:00 pm; Saturday (Sick Clinic) 8:00 am - 10:30 am

Services Offered

  • Well-baby and well-child exams
  • Daycare, school, sports, and camp physicals
  • Same-day care for sick and injured children
  • Management of chronic childhood illnesses
  • Primary care for children with special needs
  • Breastfeeding support services, board-certified lactation consultant
  • Health screenings
  • Nursery care at Cumberland Medical Center
  • Convenient in office counseling
  • Coordination of tests and services
  • Coordination of referral care
  • An on-call physician and/or registered nurse available by phone 24 hours a day, 365 days a year

Team

  • Board-certified pediatricians (4), Board-certified pediatricians — Physicians
  • Board-certified pediatric nurse practitioners (6), Board-certified — Nurse practitioners

Insurance & Payment

Plateau Pediatrics accepts various insurances (not explicitly listed on the provided text).

Languages Spoken

Current Offers

Are-We-A-Good-Fit

Are-You-Expecting

Commitments

  • Plateau Pediatrics serves all patients, regardless of ability to pay. Discounts for essential services are offered to uninsured or underinsured patients.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.7 stars (321 reviews (aggregate))
  • Facebook: 94% recommendation rate (105 reviews)
  • Apple Maps: 88% satisfaction rate (8 ratings)

Patients praise

  • Friendly and helpful staff
  • Appreciation for specific doctors, particularly Dr. Lauren
  • Welcoming and family-oriented atmosphere
  • Accessibility and care provided by the medical team

Common complaints

  • Some patients reported dissatisfaction with communication regarding illness symptoms during specific visits
  • Occasional complaints about specific staff interaction styles

"I am so glad we found Plateau Pediatrics! Everyone seems to truly care about my three children and my children love them. They are very accommodating and helpful. I would definitely recommend them to anyone."

Birdeye Review

"Dr. Lauren is unbelievable. She checks on us when we've been to the office or in the hospital. We can call on her 24/7 - or another doctor at Plateau Pediatrics..."

Healthgrades Review

"instead of talking with me about my child's symptoms they told us to go to a car port and a nurse that looked and sounded ike DarthVader met us. gees! You work with children. He does not have the plague. Get a new profession. You are lousy at this one."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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