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About

Summary: The University of Vermont Health (UVM Health) – UVM Medical Center is a nonprofit, academic medical center and the region’s tertiary care hub for Vermont and northern New York, part of The University of Vermont Health Network. Key facts: - Type: Nonprofit hospital system; academic medical center - Headquarters: Burlington, Vermont - Area served: Vermont and northern New York (region >1 million people) - Network: Part of a six-hospital system via The University of Vermont Health Network - Focus: Specialized, academically informed medical care; integration with UVM College of Medicine and College of Nursing & Health Sciences - Size: Approximately 2,664 employees; annual revenue around $3.4B - Locations: 2 offices in the United States (HQ at 111 Colchester Ave, Burlington, VT; additional address 462 Shelburne Rd, Burlington, VT) - Contact/branding: Also known as UVM Health, University of Vermont Health; LinkedIn presence exists Note: The page highlights UVM Medical Center’s role as Vermont/Northern New York’s tertiary, academically linked care center within the UVM Health Network. If you’re specifically seeking Crown Point Health Center details, this page confirms UVM Health as the umbrella system but does not provide Crown Point-specific information.

Clinic Type

Hospital

Address

2679 Main Street, Crown Point, NY 12928-2603

Phone

518-597-3029

Email

clinicaltrials@uvm.edu

Opening Hours

Sunday: Closed Monday: 7:30 am - 4:30 pm Tuesday: 7:30 am - 4:30 pm Wednesday: 7:30 am - 4:30 pm Thursday: 7:30 am - 4:30 pm Friday: 7:30 am - 4:30 pm Saturday: Closed

Telehealth

Available (as part of appointment options, including MyChart and online requests)

Services Offered

  • comprehensive primary care
  • preventive services
  • diagnosis and treatment
  • referrals to University of Vermont Health services when able

Team

  • Elizabethtown Community Hospital / Crown Point Health Center — Location facility

Insurance & Payment

  • Aetna
  • Anthem (formerly Empire Blue Cross Blue Shield)
  • Capital District Physicians' Health Plan (CDPHP)
  • Capital District Physicians' Healthcare Network (CDPHN)
  • CHAMPVA
  • Cigna (as part of MVP Strategic Alliance)
  • Cigna UVMH Medical Plan
  • Coventry Health Care/First Health
  • Emblem Health
  • Excellus Blue Cross
  • Fidelis (New York Quality)
  • Harvard Pilgrim Health Care (excludes NENY)
  • Highmark Northeastern New York (formerly Blue Shield of Northeastern New York)
  • Humana / Choice
  • MagnaCare
  • Managed Physical Network (MPN)
  • Medicaid (NY)
  • Medicare
  • MultiPlan
  • TriCare
  • TriCare Martin
  • The Empire Plan (excludes Carelon)
  • Veteran's Affairs Health Care Network (VA CCN) (United HealthCare)
  • Workers' Comp (NY)
  • Emblem Health - GHI Family Health (Hospital only - no physician/clinic benefits)
  • Excellus Blue Cross Blue Shield
  • Fidelis (New York Quality Healthcare Corporation)
  • Harvard Pilgrim Health Care (excludes NH Health Benefit Exchange, Medicare Advantage, and Managed Medicaid)
  • Highmark Northeastern New York (Highmark NENY) (formerly BSNENY)
  • Humana / Choice Care Network
  • Medicaid (NY)*
  • Medicare*
  • MultiPlan / Private HealthCare Systems (PHCS)
  • MVP
  • TriCare Humana Military (excludes Humana Behavioral Health)
  • TriCare Martin's Point Health Care (excludes Behavioral Health)
  • United HealthCare – The Empire Plan (excludes Carelon Behavioral Health)
  • United HealthCare (excludes United / Optum Behavioral Health)
  • Veteran's Administration Community Care Network (VA CCN) (United HealthCare)
  • Workers' Comp (NY and VT)

Elizabethtown Community Hospital is a participating provider in many health plan networks. The list above may not fully capture all covered lines of business and benefit coverage.

Pay a Bill (online), Billing and Insurance price transparency resources, Pay by bill (online portal), Insurance billing, MyChart (for online requests/payments), Request an appointment (not a payment option)

Languages Spoken

  • English

Pricing

  • Prices and coverage details vary by insurer and plan; refer to price transparency resources

FAQs

Request an Appointment

Request Online with MyChart. Returning patients can request an in-person appointment or video with their provider. New and returning patients can contact the practice to request appointments by phone.

Insurance Accepted

Elizabethtown Community Hospital is a participating provider in many health plan networks. A list of contracted insurers is provided above. This does not guarantee coverage for every plan or service.

Directions & Parking

Address: Crown Point Health Center, 2679 Main Street Crown Point, NY 12928-2603. Directions and parking information are available on the site.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.4/5 stars (not explicitly stated (implied small sample))

Patients praise

  • helpful and courteous staff member mentioned in a specific case

Common complaints

  • unprepared staff
  • poor service
  • lack of concern for patient well-being

"Becky from the UVM Health Network Call Center is AMAZING. She went so above and beyond and helped me resolve a payment issue that had been pending for months. I hope her manager is reading this because she deserves a raise!"

Birdeye (Review for UVM Health Network)

"If you want bad service, high prices, unprepared staff, and no concern for patient well being, this is the place to go. I complained so much that they dropped me from my PCP rather than addressing the problems."

Birdeye (Review for UVM Health Network)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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