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Clinic Type

Primary Care

Address

10000 W Washington Blvd, Culver City, CA 90232

Phone

888-663-6331

Email

techsupport@onemedical.com

Opening Hours

Mon, Tue, Thu, Fri: 8AM–5PM; Wed: 8AM–4PM; Sat–Sun: Closed (Lab hours: Wed 4PM–5PM, specimen collection only)

Telehealth

Available (24/7 Video Chat with providers)

Services Offered

  • Primary care
  • Family medicine
  • Preventive care
  • Physical exams
  • Live Well visits
  • Mental health services
  • Mindset by One Medical
  • 24/7 Video Chat
  • Same/next-day appointments
  • Chronic disease management
  • Pediatric care (kids)
  • Women’s health services
  • Lab services (limited hours)

Technology & Equipment

  • One Medical app
  • online booking
  • 24/7 video chat
  • lab services scheduling

Insurance & Payment

Appointments billed to you or your insurance; copays or deductibles may apply

Languages Spoken

Pricing

  • Pricing for visits not listed; standard insurance/copay applies
  • Lab hours limited
  • Special hours and temporary closures noted in hours section

FAQs

Do I need a membership to book?

Book online, no membership needed.

What is primary care?

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Do you take my insurance?

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Can I use One Medical if I have insurance that isn’t accepted by your offices?

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How can I contact my primary care provider?

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Can I get lab work done at One Medical?

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Which appointment type should I use?

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Can you refill my prescriptions? Or help me get a new prescription?

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How do I choose a provider?

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.3/5 (74 (Birdeye))
  • BestProsInTown: Not explicitly stated (65 (BestProsInTown))

Patients praise

  • Professional, kind, and attentive medical providers
  • Clean, modern, and welcoming facility environment
  • Efficient check-in process and minimal wait times
  • Helpful and friendly front desk and laboratory staff
  • Convenient appointment booking and access to virtual care

Common complaints

  • Billing issues and unexpected charges
  • Difficulty reaching customer service or billing departments
  • Concerns regarding price transparency for virtual and in-person visits
  • Challenges with insurance claim processing and incorrect NPI usage

"The staff at One Medical treat you like an individual and genuinely value your time. From start to finish, my first visit to One Medical took less than an hour. Yet despite the efficiency, at no point did I feel rushed or shortchanged."

LocalityBiz review for Culver City location

"I would add that One Medicals phone service and phone representatives are the most dysfunctional Ive ever experienced in the healthcare sector... One Medical still has not done so despite 5 to 10 calls and as many messages through their chat service which they largely have not addressed."

Better Business Bureau complaint regarding billing/customer service

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Culver City, CA·Primary Care

Cedars-Sinai Primary Care – Culver City is a primary care practice located in Culver City, California. If you’re seeking a Cedars-Sinai-affiliated option, this site indicates primary care services under the Cedars-Sinai network in a Culver City location. For specific providers, scheduling, and services at Culver City, visit the Cedars-Sinai Primary Care page or contact the Culver City clinic directly. Note: The provided materials primarily detail the Medical Group Of Encino with offices in Encino, not Culver City. If your goal is to compare Culver City Cedars-Sinai primary care options, check the Cedars-Sinai primary care page for the Culver City location, listed services, patient resources, and appointment processes.

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