Arches Medical Brookside
Primary Care / Family Medicine • Cumberland, RI
About
Summary: - Arches Medical Rhode Island (Medical Group) is a physician-led, privately held medical practices organization focused on primary care and independent practice association (IPA) models to improve readiness for insurance contracts and financial independence. - It positions itself as PCP-driven and patient-centered, with a goal of ownership opportunities within the IPA. - Headquarters: Cambridge, Massachusetts; 2 offices are listed in the United States (both in Cambridge, MA). The Rhode Island-specific details indicate a commitment to serving adult patients in Rhode Island, with 7 primary care sites noted for accepting new patients (though the exact Rhode Island site addresses aren’t specified in the provided excerpt). - Size and funding: ~25 employees (YoY growth +56.5%), with $1.3M total funding. - Contact: Main phone +1-857-856-5550; emails info@archesmd.com or info@archesmed.com. - Additional notes: No explicit Brookside/Cumberland location details found in the provided content; the information focuses on Arches Medical Rhode Island’s mission, structure, and Cambridge headquarters. If you’re specifically looking for Arches Medical in Brookside or Cumberland, Rhode Island, I couldn’t locate a Rhode Island address or office listing in the provided material.
Clinic Type
Primary Care / Family Medicine
Address
106 Nate Whipple Hwy, Cumberland, RI 02864
Phone
(401) 658-2020
info@archesmedical.com
Opening Hours
Monday - Friday: 7:00am – 4:30pm; Saturday: Closed; Sunday: Closed
Telehealth
Same Day Telehealth
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What are the hours for Arches Medical Brookside?
Office Hours: Monday - 7:00am – 4:30pm; Tuesday - 7:00am – 4:30pm; Wednesday - 7:00am – 4:30pm; Thursday - 7:00am – 4:30pm; Friday - 7:00am – 4:30pm; Saturday - Closed; Sunday – Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Urgent Care): Reported as having 550 reviews on Birdeye for Arches Medical Urgent Care - Cumberland (550)
- WebMD: 2 ratings mentioned for Brookside Medical Associates (2)
Patients praise
- Patients sometimes praise the efficiency and thoroughness of specific medical staff
- Some appreciation for prompt medical attention in an urgent care setting
- Some patients feel secure in the clinical atmosphere
Common complaints
- Difficulties with phone communication and unreturned calls
- Challenges with prescription refill requests
- Complaints regarding long waiting times
- Reports of being turned away shortly before closing hours
- Mixed experiences with staff professionalism and perceived lack of empathy during critical situations
"They have a problem refilling my medication, which is for pain. They also don’t return phone calls when you leave a message."
— WebMD (Brookside Medical Associates review)"Visited due to numbness in legs, had the most terrible care I've ever experienced… They asked me if I wanted to run an x-ray and seemed like they didn't want to..."
— Birdeye (Arches Medical Urgent Care - Cumberland review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lindsey Grissom - Arches Medical — Feb 8, 2026
- Rayra Coelho - Arches Medical — Oct 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care / family medicine clinics in Cumberland
Summary: - The provided page is about Lifespan Primary Care, a medical practices company with ties to Lifespan Physician Group. It lists locations and contact options mainly in New Jersey (Princeton Junction) and Rhode Island (Warren, RI) but does not mention Cumberland, Rhode Island, or any Cumberland, RI primary care locations within Brown Health Medical Group. - Key details: Lifespan Primary Care is a medical practices company headquartered in Princeton Junction, NJ; Lifespan Physician Group Primary Care is based in Warren, RI and specializes in Internal Medicine and Family Medicine. Multiple phone numbers are listed, but there is no explicit Cumberland location or Brown Health Medical Group affiliation found on this page. - Therefore, there is no evidence on this page of Brown Health Medical Group Primary Care locations in Cumberland. If you’re searching specifically for Cumberland locations, you may need to check Brown Health’s site for Brown Medicine or Brown Medicine Primary Care locations in Cumberland, RI, or contact the listed numbers for confirmation.
See all primary care / family medicine clinics in Cumberland →
Comparing your options?
See other primary care / family medicine clinics in Cumberland, or search the full directory by insurance, ratings, and more.