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Clinic Type

Hospice & Palliative Medicine

Address

9500 Euclid Avenue, CA-014 Cleveland Clinic, Cleveland, OH 44195

Phone

216-444-5193

Email

shoemal@ccf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Palliative Care
  • Psycho-Oncology
  • Social Work
  • Patient Support Services
  • Hospice Collaboration/End-of-Life Support
  • Interdisciplinary Care Team
  • Education and Research in Supportive Care

Team

  • Laura K. Shoemaker, DO, MS, FAAHPM; Assistant Professor of Medicine; LoIs Horvitz Endowed Chair in Palliative Medicine — Chair, Department of Palliative & Supportive Care

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • seniorcarefinder.com (Gardens Of Western Reserve Hospice - Cuyahoga Falls OH): 86 (rating of this hospice); 83 (willing to recommend) (not stated)
  • nationalhealthratings.com (Gardens Of Western Reserve Hospice in Cuyahoga Falls, OH): Hospice Care Index score: 7 (0–10; 10=best) (not stated)
  • everloved.com (Summa Health Palliative Care - Akron Campus): Star rating system present; specific star value not shown in the provided excerpt (at least 1 review shown (Amber Kovac))
  • healthgrades.com (Summa Health Medical Group Acute Palliative Care Unit): No office/provider review rating shown; page says 'Be the first to review' (0 reviews)

Patients praise

  • Comfort and dignity focused end-of-life care emphasized by hospice/palliative care providers
  • Pain and symptom management measures are referenced (including pain screening/treatment-related indicators)
  • Care team approach described as attentive and supportive; at least one positive patient/caregiver review on Ever Loved

Common complaints

  • No specific complaint themes with review excerpts were found in the provided sources; limited review detail available

"“They cared for my father the best they could. They were attentive and sat with him when we couldn't be there often.”"

— Ever Loved review for Summa Health Palliative Care - Akron Campus

"“Hospice Care Index score (0-10, 10=best): 7”"

— National Health Ratings for Gardens Of Western Reserve Hospice (Cuyahoga Falls, OH)

"“Comments/ Reviews: Read all the reviews posted...” (no review text provided in excerpt)"

— Hospice.io page for Gardens Of Western Reserve Hospice (Cuyahoga Falls, OH)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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