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About

Cleveland Clinic Children’s in Cuyahoga Falls offers pediatric healthcare services, including in-person and virtual care across multiple specialties. The organization focuses on medical, surgical, and rehabilitative care for infants, children, and adolescents, with capabilities in areas such as cardiology, neurology, orthopedics, gastroenterology, oncology, neonatology (NICU), urology, and primary care pediatrics. For appointment options or more details, contact their pediatric team at Cleveland Clinic Children’s. Phone: 216.444.5437 or 216.444.2200.

Clinic Type

Pediatrics

Address

Cleveland Clinic Children’s, multiple locations (Main Campus in Downtown Cleveland; Cleveland Clinic Hospitals and Family Health Centers; Cleveland Clinic Florida; Cleveland Clinic Children’s Hospital for Rehabilitation in Shaker Heights)

Phone

216.444.5437

Email

refer123@ccf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (including virtual visits and virtual second opinions)

Services Offered

  • Pediatric care
  • Pediatric specialists
  • Pediatric appointments
  • Pediatric vaccine services
  • Pediatric nurse care
  • Pediatric physical therapy
  • Child life services
  • Pediatric fellowships and residency training
  • Pediatric outcomes data
  • Pediatric referrals
  • Pediatric diabetes care
  • Pediatric cardiology
  • Pediatric neurology
  • Pediatric gastroenterology
  • Pediatric rehabilitation
  • Pediatric care coordination
  • Pediatric telehealth
  • Virtual visits
  • Virtual second opinions

Team

  • Cleveland Clinic Children’s teams — Pediatric healthcare providers across specialties

Insurance & Payment

—

Pay online, Billing and payment options available at locations

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google Maps: 2.8/5 (~39,200 (aggregate for site))
  • Rehab.com: 3.85/5 (41)

Patients praise

  • Attentive and listening pediatricians
  • Helpful, accommodating, and professional therapy staff
  • Clear communication and reassurance from medical teams

Common complaints

  • Difficult or frustrating check-in processes
  • Perceived impersonal or dehumanizing staff interactions
  • Concerns over time-limited appointments restricting care

"He is very attentive and listens to everything we say. He explains things to us and makes sure we understand."

— Patient review of Dr. D. Douglas Hackenberg (May 2026)

"After three years with Cleveland Clinic Children’s, I have only good things to say. Everyone there is super nice and super helpful and awesome..."

— Patient story (Cleveland Clinic website)

"Receptionist failed to check me in properly... Unacceptable patient interaction. ... It's impersonal and dehumanizing... Cleveland Clinic seems less interested in patient care and more interested in patient money."

— Patient review (LocalityBiz)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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