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About

Therapy at the Natatorium at Western Reserve Hospital in Cuyahoga Falls provides physician-owned, hospital-based care affiliated with University Hospitals. Western Reserve Hospital emphasizes community-focused, patient-centered services in Hospitals and Health Care, with a private, physician-led model. The Natatorium likely refers to therapy and rehabilitation services offered at the hospital’s Natatorium facility or location, supported by the hospital’s multidisciplinary team. For exact therapies, providers, and hours, contact the hospital directly at 330-971-7000 or visit westernreservehospital.org.

Clinic Type

Physical Medicine & Rehabilitation

Address

2345 4th Street, Cuyahoga Falls, OH 44221

Phone

(330) 926-0384

Email

contact@westernreservehospital.org

Opening Hours

M-TH: 7 a.m. - 6 p.m. F: 7 a.m. - 4:30 p.m.

Services Offered

  • Physical Therapy
  • Sports Therapy
  • Aquatic Therapy
  • Return to Work Programs
  • Orthopedic rehabilitation
  • McKenzie method
  • Private therapy clinic inside the Natatorium
  • Access to Natatorium equipment, running track, pool, and gym

Team

  • Therapy staff — Physical Therapy / Sports Therapy

Insurance & Payment

—

Languages Spoken

—

FAQs

How do I start?

Get a therapy prescription from your physician and call us for an appointment.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Western Reserve Hospital): 4.3/5 stars (1,282 reviews)
  • Birdeye/Google (The Natatorium): 4.5/5 stars (1,198 reviews)

Patients praise

  • Physical therapy staff receive high praise for professionalism, kindness, and individualized care
  • Patients value the availability of aquatic therapy, specialized equipment, and the overall convenience of the location inside the Natatorium facility
  • General gym visitors appreciate the wide range of classes, modern features, and welcoming environment for people of various ability levels

Common complaints

  • General hospital complaints include concerns about responsiveness, facility cleanliness, and quality of care in inpatient settings
  • Some gym-goers at the Natatorium have noted issues with crowded facilities during peak times, aging equipment, and occasional rude staff behavior
  • Public review platforms contain isolated anecdotal reports of serious negative experiences at the main hospital facility

"My physical therapy at the Nat was excellent. I had a team of 3 physical therapists who knew what to do to help me get back to walking again. The facilities are very good and the whole staff there is great!"

— Western Reserve Hospital patient testimonial

"Trayce and Christy really did a phenomenal job!! They truly are great representatives of what Western Reserve Hospital is supposed to be…all about the patient."

— Western Reserve Hospital patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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