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About

Summary: Western Reserve Hospital in Cuyahoga Falls offers urology services as part of its physician-owned, private hospital care. The facility is affiliated with University Hospitals and Case Western Reserve University School of Medicine. Located at 1900 23rd Street, Cuyahoga Falls, OH, the hospital emphasizes community-based care and has a staff of about 311 employees. For urology-specific details (providers, procedures, hours), contact the hospital directly at 330-971-7000 or visit westernreservehospital.org.

Clinic Type

Urology (multi-location group)

Address

1900 23rd Street 3rd Floor Professional Building, Cuyahoga Falls, OH 44223; 231 Seasons Road, Hudson, OH 44224

Phone

P: (330) 971-7050

Email

contact@westernreservehospital.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urology services
  • Same- and next-day appointments
  • Minimally invasive treatments
  • Robotic-assisted surgery
  • Aquablation Therapy
  • UroLift
  • BPH treatment
  • Comprehensive urology care
  • Diagnostic and surgical technology

Technology & Equipment

  • Robotic-assisted surgery
  • Aquablation Therapy
  • UroLift
  • minimally invasive techniques
  • advanced diagnostic and surgical technology

Team

  • Damian Garcher — MD, Urology
  • Zane C. Giffen — MD, Urology

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.3/5 stars (1,282 reviews)
  • US News & World Report: 4/5 (Patient Experience Score) (N/A (aggregated score))
  • Healthgrades: 73% (Patient Experience Rating) (N/A (aggregated score))

Patients praise

  • Many patients report compassionate and friendly nursing and support staff
  • High willingness to recommend the hospital among patients surveyed
  • Positive experiences with specific departments like weight loss and surgical teams

Common complaints

  • Reports of facilities occasionally being unclean
  • Patient frustration with long emergency room wait times and perceived lack of staff responsiveness

"I was on 2West for a week following back surgery and received the most excellent care from the nursing staff. Thank you greatly! You are awesome! 💜"

— Birdeye (Patient Review)

"My daughter has severe pain... we just had to wait it out. Sucks that medical dra can't or won't prescribe pain meds, even a couple doses so people end up in er."

— HospitalStats.org (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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