NGPG Family Medicine in Dahlonega, GA

Patients praise

• High praise for specific providers and staff, described as caring, professional, relatable, and polite
• Satisfaction with the quality of medical explanations, bedside manner, and time spent listening to patient concerns
• Positive experiences with specific staff members, such as medical assistants, for being kind and helpful

Common complaints

• Difficulty reaching the office via phone, including lack of call backs and unanswered messages
• Perceived lack of care for patient satisfaction or patient concerns
• Challenges with appointment scheduling and office policies, including requirements for doctor approval before scheduling
• Frustration with the perceived bare minimum approach to patient care