Family Medicine Clinic - Locations | Parkland Health
Family Medicine • Dallas, TX
About
Parkland Health operates a large public hospital system in Dallas, with a focus on accessible, comprehensive care. Key points relevant to Family Medicine Clinic locations: - Network: 4 offices nationwide (United States) with the primary campus at 5200 Harry Hines Blvd, Dallas, TX 75235 (HQ). - Services: Primary care through 20 community-based clinics, including family medicine and women’s clinics; extensive outreach and education programs; school-based clinics (12) and a Level I Trauma Center, burn center, and Level III NICU. - Teaching affiliation: Primary teaching hospital for UT Southwestern Medical Center. If you’re looking specifically for Family Medicine Clinic locations in Dallas: - The Parkland system centric to Dallas operates multiple clinics within its community network; use the main Dallas HQ address (5200 Harry Hines Blvd, Dallas, TX 75235) as a reference point for contact and navigation to nearby family medicine sites.
Clinic Type
Family Medicine
Address
7920 Elmbrook Drive, Suite 120, Dallas, TX 75247
Phone
214-266-0312
mycharthelp@phhs.org
Opening Hours
Monday, Wednesday, Thursday & Friday 8 a.m. - 5 p.m.; Tuesday 8 a.m. - 1 p.m. Closed on all major holidays
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Cash, Credit/Debit Card, Parkland Financial Services/Financial Counseling Hours, Insurance (not explicitly listed)
Languages Spoken
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FAQs
What services are provided at Parkland Family Medicine Clinic?
Family Medicine Clinic provides care for children, adults and seniors, including physicals, preventive care, chronic disease management, sick visits and acute care; affiliated with Parkland/UTSWMC Family Medicine Residency Program.
Walk-In Clinic Hours
For established Family Medicine patients only
Lab Hours
Monday - Friday | 7:30 a.m. - 4 p.m.
Parkland Financial Services/Financial Counseling Hours
Monday - Friday | 7:30 a.m. - 4:30 p.m. For established Family Medicine patients only
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Parkland Health & Hospital System): 2 out of 5 stars (175 reviews)
- Birdeye: 3.9 out of 5 stars (459 reviews (specifically for Deharo-saldivar Health Center))
- U.S. News & World Report (Parkland Health-Dallas): 89% patient recommendation rate
Patients praise
- Attentive, compassionate, and pleasant medical staff and doctors
- Accessibility of care for the underserved population regardless of insurance status
- High-performing in certain adult procedures and medical conditions
Common complaints
- Long wait times and delays in care
- Rudeness or perceived lack of care from staff and front desk personnel
- Difficulty with administrative processes, such as paperwork and prescriptions
- Communication issues, including not answering phones or returning calls
"The resident physicians were excellent! My only complaint was that you couldn't keep the same physician for more than 3 years because they finish training and move on... Your wait could be very long as they have a huge amount of patients, and they don't turn you away for having no insurance."
— LocalityBiz user review"The staff is rude especially the front desk. They are extremely disorganized. I came for an emergency and had to leave after 5 hrs and go to another ER because they couldn't take my pain seriously."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ‘We’re a desert’: New Parkland Health clinic to address lack of care in southeast Dallas County | KERA News — Mar 25, 2026
- Care from anywhere - Parkland Health Foundation — Jul 22, 2025
- New Parkland Health facility to make its home in Wilmer | The Dallas Post Tribune — Mar 27, 2026
- Parkland Health to Address Healthcare Gap with New Dallas County Clinic - Archynewsy — Mar 25, 2026
- Parkland to offer free tax preparation for qualifying patients and employees | The Dallas Post Tribune — Feb 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Dallas
Baylor Scott & White Health (BSWH) is a large nonprofit health system headquartered in Dallas, TX. Formed in 2013 from the merger of Scott & White Health and Baylor Health Care System, it operates 50+ hospitals and 800+ patient care sites nationwide, with a network of primary care, family medicine, women’s health, pediatrics, and various specialty services (cardiology, orthopedics, gastroenterology, neurology, imaging, etc.). BSWH offers a comprehensive care system, including clinics, urgent care, imaging centers, and a health plan, and employs thousands of staff across locations. Dallas-area primary care options include: - Primary care and family medicine services within the BSWH network - Nearby clinics and physician groups affiliated with BSWH in the Dallas area Key details: - Location: Dallas, Texas; HQ at 3500 Gaston Ave, Dallas, TX 75246 - Founded: 1903; Nonprofit healthcare system - Services: Primary care, family medicine, women’s health, pediatrics, cardiology, orthopedics, gastroenterology, neurology, imaging, and more - Contact: 1-844-279-3627 Note: In April 2026, BSWH announced withdrawal from Medicaid and ACA marketplace plans in Texas, affecting certain residents and employees.
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