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About

Prism Health North Texas (PHNTX) has been designated as a Federally Qualified Health Center (FQHC) Look-Alike in 2024, reinforcing its mission to provide whole-person, accessible care across Dallas and surrounding areas. PHNTX, a private nonprofit founded in 1986 and headquartered in Dallas, operates 12+ offices in underserved neighborhoods (South Dallas, East Dallas, Oak Cliff) and offers comprehensive services beyond HIV/AIDS care, including primary care, pediatrics, women’s health, STI testing, transgender care, and HIV care. The organization employs about 120 people and serves as the region’s largest local HIV/AIDS service provider.

Clinic Type

Federally Qualified Health Centers (FQHC) (multi-location group)

Address

3900 Junius St, Ste 300, Dallas, TX 75246, US

Phone

214-521-5191

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • primary medical care
  • behavioral health
  • dental care
  • pharmacy
  • pediatric services
  • women’s health
  • HIV/STI testing & treatment
  • case management
  • project STEP
  • empowerment connection
  • free world bound
  • insurance and financial assistance

Team

  • Dr. John T. Carlo, MD — Chief Executive Officer

Insurance & Payment

sliding fee scale based on household income, No-cost delivery options (pharmacy)

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google): 4.4/5 stars (167 reviews)
  • Birdeye (Google): 4.4/5 stars (53 reviews)

Patients praise

  • Compassionate and friendly medical staff/providers
  • Thorough and professional healthcare services
  • Responsive to patient feedback and actively improving operations
  • Inclusive care environment

Common complaints

  • Difficulty reaching the office via phone
  • Long wait times for appointments
  • Instances of perceived rude or dismissive behavior by front desk staff
  • Concerns regarding privacy and data handling practices at some locations

"I truly cannot say enough wonderful things about my doctor Saleh Musleh .DO . He is absolutely amazing and pays incredible attention to every detail, which makes me feel genuinely cared for and understood."

Birdeye review (Worth Street Health Center)

"I called the office in Oakcliff... to be greeted over the phone with this rude older man... That was so disrespectful and hurtful, especially a place that provides transgender health care."

Patient review (Oak Cliff Health Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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