Live
Read more

About

Carrell Clinic is a private, long-established orthopedic and sports medicine practice based in Dallas, Texas, founded in 1921. With over a century of experience and a team of world-renowned doctors, the clinic serves Dallas, Frisco, and surrounding areas. It operates 5 offices nationwide (all in Texas), including locations in Frisco and Dallas, and offers patient portal access and bill-pay services. The practice emphasizes experienced care, a patient-focused approach, and a history of charitable involvement. Contact options include several local phone numbers and the main headquarters at 9301 N Central Expy, Dallas, TX 75231.

Clinic Type

Orthopedics

Address

9301 North Central Expressway Tower I, Suite 500 Dallas, TX 75231 United States; 9301 North Central Expressway Tower I, Suite 400 Dallas, TX 75231 United States; 3800 Gaylord Parkway Suite 710 Frisco, TX 75034 United States

Phone

2142202468

Email

kprogue@carrellclinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopaedics
  • Sports Medicine
  • Hip & Knee Replacement
  • Spine
  • Elbow
  • Foot & Ankle
  • Trauma Orthopaedics
  • Pickleball Injury Specialists

Technology & Equipment

  • Mako SmartRobotics robotic-arm assisted technology (partial knee, total knee, total hip)

Team

  • Dr. William Carrell (legacy founder), Not specified in excerpt — Founder/Legacy
  • Board-certified and fellowship-trained orthopaedic surgeons, Board-certified, fellowship-trained — Doctors

Insurance & Payment

Languages Spoken

FAQs

How long has Carrell Clinic been practicing?

Since 1921, over 100 years of orthopaedic excellence.

What regions do they serve?

Dallas, Frisco, and surrounding areas.

What orthopaedic conditions do you treat?

The practice provides comprehensive care for a broad range of orthopaedic and sports medicine injuries and conditions.

What can I expect during treatment?

Board-certified and fellowship-trained experts offer comprehensive care to help patients return to an active, healthy life.

How can I access online resources?

Informative online guides, interactive videos, and articles on a variety of orthopedic topics are available.

Is there a program for underserved patients?

Carrell Care Community Partners provides pro bono, medically necessary orthopedic surgery, clinical care, and durable medical equipment to uninsured or underinsured young adults who qualify.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Trustburn: 4.2/5 (124)
  • Yelp/MapQuest: 3.0/5 (104)

Patients praise

  • High quality of care from certain specialized physicians
  • Successful surgical outcomes for complex procedures
  • Compassionate and professional behavior from specific doctors

Common complaints

  • Poor customer service and administrative support
  • Difficulty with scheduling and communication/follow-up
  • Perceived lack of care or attention from some staff
  • Billing issues and complaints about fees for services not rendered
  • Long wait times for appointments

"Drs. I saw care for their patients but are clearly overloaded. Administration and support staff are disorganized and non-communicative in providing follow up."

Yelp review via MapQuest

"The office staff is mostly rude and uncaring after they get your money and can take weeks to resolve issues once you bring them to their attention."

Trustburn review

"At my young age of 72 having a spine surgery... Dr. William Robinson of Carrell Clinic made me feel confident that it's a risk worth taking."

Yelp review via MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More orthopedics clinics in Dallas

Dallas, TX·Orthopedics

Texas Orthopaedic Associates (A Division of OrthoLoneStar) is a Dallas-area orthopaedic surgery and sports medicine group with 10 offices across Dallas, Fort Worth, Weatherford, and Keller, TX. They offer comprehensive orthopaedic services including ACL injuries, knee and shoulder surgery, ankle pain, and related sports medicine care. The practice operates as a private partnership, headquartered in Dallas, and employs about 32 staff with annual revenue around $11 million. Key contact numbers and multiple Texas locations are provided for patient access.

VerifiedOnline booking
Dallas, TX·Orthopedics

Baylor Scott & White Orthopedic Associates of Dallas is a long-standing orthopedic practice in Dallas, TX, part of Baylor Scott & White Health. Key points: - Focus: Comprehensive orthopedic care (spine, sports medicine, foot/ankle, hip/knee, elbow/shoulder, wrist). - Experience: Over 60 years in the Dallas area with 15 fellowship-trained surgeons. - Organization: Private medical practice under Baylor Scott & White Health; 30 employees; annual revenue around $8.5M. - Locations: Four offices in the Dallas area (HQ at 3900 Junius St, Dallas, and Plano office at 4716 Alliance Blvd). - Contact/Online: Official page at bswhealth.com; LinkedIn presence. - Notable: Known for fellowship-trained experts and a patient-focused team of physician assistants.

VerifiedOnline booking

See all orthopedics clinics in Dallas

Comparing your options?

See other orthopedics clinics in Dallas, or search the full directory by insurance, ratings, and more.

More Orthopedics Clinics