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About

Athletico Physical Therapy is a private wellness and orthopedic rehabilitation provider founded in 1991 and headquartered in Oak Brook, Illinois. They offer physical therapy, occupational therapy, and athletic training to individuals, employers, and athletes. The company has about 3,289 employees and annual revenue around $636M, with locations primarily in the United States (4 offices listed in Oak Brook, IL). Athletico operates more broadly with industry-leading rehabilitation services across 6 countries. If you’re looking for the Dallas option, this page confirms general Athletico services and presence but does not list a Dallas-specific location; the Dallas inquiry may require checking their site or contacting their general lines for the closest Dallas/Downtown location. General contact: info@athletico.com or 1-630-575-6200.

Clinic Type

Physical Therapy

Address

1201 Elm St., Ste. 121, Dallas, TX 75270

Phone

(214) 742-5300

Email

DallasDowntown@athletico.com

Opening Hours

Monday–Thursday 7 a.m.–7 p.m.; Friday 7 a.m.–4 p.m.

Telehealth

Available via telehealth options link

Services Offered

  • Physical Therapy
  • Occupational/hand therapy
  • Work Comp
  • Orthopedic Rehabilitation
  • Sports Medicine
  • Auto Accident Injuries
  • Hand therapy
  • Free Assessments
  • Vestibular rehabilitation
  • Joint replacement therapy
  • Ergonomics
  • Functional capacity evaluations
  • Wound care
  • Custom splint fabrication
  • IASTM (Astym)
  • Dry needling
  • Spine specialty
  • Spine program
  • Head injury and concussion management

Technology & Equipment

  • IASTM (Astym)
  • Dry needling

Team

  • Athletico Dallas Downtown Team, PTs and staff as described on site — Clinic team

Insurance & Payment

  • All Workers’ Compensation Plans
  • Baylor Scott & White
  • BlueCross BlueShield
  • CHAMP Veterans Affairs
  • Cigna
  • Claimsbridge High Performance Network
  • Curahoice
  • Curative Health Plan
  • Custom Design Benefits
  • Devoted Health Medicare Advantage
  • Employers Health Network
  • Hinge Health
  • Imagine Health
  • Medicaid
  • Medicare
  • Molina Health Exchange Marketplace
  • Molina Medicare Advantage
  • Mutual of Omaha
  • Nebraska Furniture Mart
  • Nomi Health
  • Partners Direct Health
  • Prime Health Services Network
  • Sana Benefits
  • Sidecar
  • Surest (UnitedHealthcare)
  • Surgical Benefit Management
  • TRICARE
  • UnitedHealthcare
  • UnitedHealthcare AARP Medicare Advantage
  • UnitedHealthcare Community Plan
  • UnitedHealthcare Medicare Advantage
  • Velocity National Provider Network
  • Velocity National Provider Network Medicare Advantage
  • Veterans Affairs
  • Veterans Affairs Community Care Network
  • WellMed (UnitedHealthcare)
  • WellPoint Medicaid
  • Zero Health
  • Curaechoice
  • Motion is Medicine

As a courtesy, the clinic verifies insurance coverage and provides a quote of therapy benefits from the patient’s carrier. Contact Billing Center at 888-212-7925 for questions.

Cash, Credit Card, Check, Debit (typical clinic options), Insurance, Self-pay

Languages Spoken

  • English

Pricing

  • Free 30-minute assessment for new patients (restrictions apply)
  • Therapy services billed to insurance or patient responsibility per plan

Current Offers

Free Assessments — 30-minute free assessment

FAQs

Do you offer a free or initial assessment?

Yes, a free, 30-minute assessment performed by a licensed clinician (restrictions apply).

Do you accept my insurance?

We verify insurance coverage and provide a quote of therapy benefits from your carrier. Call 888-212-7925 for questions about coverage or carriers not listed.

What are the hours of operation?

Hours: Monday–Thursday 7 a.m.–7 p.m., Friday 7 a.m.–4 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye/Google aggregate: 5.0 stars (156 reviews (Birdeye))

Patients praise

  • Knowledgeable, professional, and adaptable physical therapists
  • Cohesive and welcoming team atmosphere
  • Effective communication regarding treatment plans and exercises
  • Convenient location and quick appointment accessibility

Common complaints

  • Reports of billing issues and unexpected charges
  • Concerns over lack of transparency regarding insurance coverage and costs
  • Occasional complaints about wait times for provider appointments

"I had a great experience here! This was my first time in and they did a great job explaining what I needed to help with the pain I was having. Dr. Whittaker was great!"

Patient review (via Birdeye)

"Please be aware I just keep getting bills after insurance payments and my payments. You can not talk with the personal or anyone to get help. Please Do Not use this agency."

General Athletico review (PissedConsumer)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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