Ophthalmology at Daly City Medical Offices - Kaiser Permanente
Optometry • Daly City, CA • 1 (Daly City Medical Offices) locations
About
Ophthalmology at Daly City Medical Offices in Daly City, California provides urgent eye care appointments, surgical procedures, screening for diabetic patients, and specialty testing. The clinic offers a coordinated team approach with ophthalmologists, optometrists, opticians, and technicians, with appointments made by referral from a physician or Kaiser provider.
Clinic Type
Optometry
Address
395 Hickey Blvd, 5th Floor, Daly City, CA 94015
Phone
650-301-5800 (Local)
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Opening Hours
Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Emergency Care
We provide urgent eye care appointments
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
How are appointments made?
On referral from a personal physician or Kaiser provider; follow up from previous visits or surgeries; for new Kaiser members, referral from outside Optometry/Ophthalmology providers (new members can visit Optometry first).
How can I schedule an appointment?
You can call our receptionists to make an appointment, get a prescription refill, leave a message, or talk to an advice nurse.
How can I reach Advice/appointments?
Advice/appointments can be reached at 650-301-5800 (Local); Advice starts at 8:45 a.m.
What about interpreter services?
Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.
Where can I get help if I have questions about provider directory or need a hard copy?
For hard copies of Kaiser Permanente’s provider directory, call 1-800-443-0815 (7 days a week, 8 a.m.–8 p.m.).
What if I need Medi-Cal information?
Medi-Cal-related information can be obtained via Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week.
Social Media
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Kaiser Permanente Daly City Medical Offices): 2.8/5 (106 reviews)
- WebMD (Dr. Candice Moy): 4.5/5 (6 ratings (1 review))
- Yahoo/Yelp (Optical Center): 3.5/5 (17 reviews)
Patients praise
- Highly rated individual providers, particularly in Ophthalmology and Optometry
- Convenience of having multiple medical services in one location
- Ease of online appointment scheduling
Common complaints
- Difficulties with staff interactions and perceived lack of empathy
- Parking and elevator accessibility issues at the facility
- Specific complaints regarding appointment scheduling constraints
"Great MD. Listens and explains well. Warm and friendly. Clearly know her stuff. Highly recommended!"
— WebMD (Dr. Candice Moy)"I have a mobility issue and I must use a cane, the assistant walked me to and from the Opthamology department and walked so fast I could not keep up with her."
— Yahoo Local (Optical Center)"Parking is horrible, because there isn’t that much... The pharmacies suck they take forever at the dc ssf offices."
— Unilocal (Daly City Medical Offices)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Daly City Medical Offices - Kaiser Permanente — Nov 21, 2025
- Discover Ophthalmology-medical-retina Providers - My Doctor Online — Mar 31, 2026
- South San Francisco Medical Center | Kaiser Permanente — Jan 13, 2026
- Daly City Medical Offices | Kaiser Permanente — Nov 21, 2025
- Ophthalmology glaucoma — Apr 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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