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About

ProHealth Physicians is a private, physician-led primary care organization in Connecticut (part of OptumCare) with over 90 locations and more than 380,000 patients served statewide. Founded in 1997 and headquartered in Farmington, CT, it operates 4 U.S. offices including Farmington, Burlington, Manchester, and Farm Glen (Farmington). The organization emphasizes high-quality, cost-effective care enhanced by service, and supports a large team of clinicians and staff across medical, operations, and administrative functions. Contact: 860-284-5333.

Clinic Type

Internal Medicine

Address

100 Reserve Rd Ste 4A, Danbury, CT 06810

Phone

1-203-794-1979

Email

Opening Hours

Monday 7:30 AM – 5:00 PM; Tuesday 7:30 AM – 5:00 PM; Wednesday 7:30 AM – 5:00 PM; Thursday 7:30 AM – 5:00 PM; Friday 7:30 AM – 5:00 PM; Saturday Closed; Sunday Closed

Services Offered

  • Primary care
  • Chronic disease management
  • Sick visits
  • Physical exams (adult)
  • Vaccines and immunizations
  • Preventive care and screenings

Team

  • Santiago E Sanchez, PA-C — PA
  • Nicholas Tsamparlis, MD — MD
  • Danielle Phillip-Journal, MD — MD
  • Svetlana Tikhomirova, MD — MD
  • Yevgeniy Borshchenko, MD — MD
  • Crisannys Fernandez, NP — NP
  • Gunjan Sharma, MD — MD

Insurance & Payment

  • not specified

Languages Spoken

FAQs

What are the clinic hours?

Hours shown indicate Monday through Friday 7:30 AM - 5:00 PM; Saturday and Sunday closed. Hours may vary, please contact to schedule and confirm appointment availability.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: 5 ratings with 5 reviews (WebMD) (5)
  • WebMD: 1 rating with 1 review (WebMD) (1)

Patients praise

  • Some individual providers are noted for being kind, thorough, and professional
  • Appreciation for holistic approaches and time spent with patients by certain doctors

Common complaints

  • Difficulties reaching the office by phone (long hold times, full mailboxes)
  • Poor customer service and rude administrative staff
  • Issues with prescription refills and coordination (e.g., Quest lab orders)
  • Perception of decline in quality following the ProHealth acquisition

"Ever since they were taken over by ProHealth they have been awful! Doctors are leaving the practice too!"

WebMD review

"Since ProHealth has taken over its awful. There receptionist is very rude. Im sure with patients having to sit on hold for an hour and unable to leave a message makes for very upset patients."

WebMD review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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