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About

ProHealth Physicians is a private, physician-led primary care organization in Connecticut (part of OptumCare) with over 90 locations and more than 380,000 patients served statewide. Founded in 1997 and headquartered in Farmington, CT, it operates 4 U.S. offices including Farmington, Burlington, Manchester, and Farm Glen (Farmington). The organization emphasizes high-quality, cost-effective care enhanced by service, and supports a large team of clinicians and staff across medical, operations, and administrative functions. Contact: 860-284-5333.

Clinic Type

Primary Care

Address

100 Reserve Rd Ste 4A, Danbury, CT 06810

Phone

1-203-794-1979

Email

Opening Hours

Monday 7:30 AM - 5:00 PM; Tuesday 7:30 AM - 5:00 PM; Wednesday 7:30 AM - 5:00 PM; Thursday 7:30 AM - 5:00 PM; Friday 7:30 AM - 5:00 PM; Saturday Closed; Sunday Closed

Services Offered

  • Primary care
  • Chronic disease management
  • Sick visits
  • Physical exams (adult)
  • Vaccines and immunizations
  • Preventive care and screenings

Team

  • Santiago E Sanchez — PA
  • Nicholas Tsamparlis — MD
  • Danielle Phillip-Journal — MD
  • Svetlana Tikhomirova — MD
  • Yevgeniy Borshchenko — MD
  • Crisannys Fernandez — NP
  • Gunjan Sharma — MD

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation?

Hours shown are Monday to Friday 7:30 AM - 5:00 PM; Saturday and Sunday Closed. Hours may vary, please contact to schedule and confirm appointment availability.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: Mixed; WebMD reports 5 reviews with significant complaints regarding administrative issues post-acquisition (5 (on WebMD))
  • BestProsInTown: Not specified numerically, though listed as having 63 reviews on site (63 (on BestProsInTown))

Patients praise

  • Individual physicians and physician assistants described as thorough, kind, and professional
  • Providers noted for taking time to explain health concerns
  • Some providers highly recommended for holistic medicine approaches

Common complaints

  • Difficulty reaching office by phone
  • Full mailboxes preventing message delivery
  • Issues with bloodwork/lab orders not being received by Quest Diagnostics
  • Perceived decline in quality following acquisition by ProHealth Physicians
  • Unhelpful or impolite front desk staff
  • Limited availability for urgent or teleconference appointments

"Please do not join this practice ! Ever since they were taken over by ProHealth they have been awful! Doctors are leaving the practice too! Dont' waste your time here!"

WebMD review

"Since they became part of ProHeath, it is impossible to call them and talked to somebody. Sometimes you are able to leave a message, but most of the time you get mailbox is full."

WebMD review

"The staff, including Dr. Tikhomirova and Physician Assistant Santiago Sanchez, are known for their thorough, kind, and professional approach. Patients appreciate the time they take they take to explain things and address their concerns."

BestProsInTown overview

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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