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Clinic Type

Family Medicine

Address

1 Hutchinson Drive, Danvers, MA 01923

Phone

978-739-6975

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Johannah E Lordan — CNP
  • Navid Mahooti — MD, MPH
  • Danielle C Morse — DO
  • Thomas J Mulroy — MD
  • Maria Aurora Cristina G Lim — MD
  • Stephanie Strout — FNP
  • Helen C Ireland — MD
  • Larissa AC Gemme — DO
  • Amy McElwain — CNP
  • John-Paul P Trautman — MD
  • Raquel Graham — MD
  • Elizabeth W Maier — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Danvers Family Doctors, P.C. (Birdeye): 4.9 / 5 (517 reviews)
  • Dr. Kristina Jackson, MD (Healthgrades): 3.6 / 5 (24 reviews)
  • Dr. Kristina G. Jackson, MD (Vitals): 3.8 / 5 (25 ratings)
  • Dr. Debra Margolis, DO (Healthgrades): 5.0 / 5 (7 reviews)
  • Mass General Brigham Primary Care Clinic at Danvers: Dr. Judith G. Fokum (Mass General Brigham doctors site): 4.9 / 5 (218 ratings; 87 reviews)
  • Mass General Brigham Primary Care Clinic at Danvers: Dr. Craig Andrew Grimes (Mass General Brigham doctors site): 4.9 / 5
  • Mass General Brigham Primary Care Clinic at Danvers: Dr. Rebecca Symmes Lee (Mass General Brigham doctors site): 5.0 / 5 (139 ratings; 74 reviews)
  • Mass General Brigham Primary Care Clinic at Danvers: Dr. Shawna L Barry (Mass General Brigham doctors site): 4.9 / 5 (258 ratings; 92 reviews)

Patients praise

  • Doctors described as attentive/listening and thorough during visits
  • Compassionate, kind bedside manner noted in reviews
  • Follow-up and care coordination/prompt referrals mentioned
  • High satisfaction with some providers/clinics (e.g., ~4.8–5.0 ratings)

Common complaints

  • Poor office staff experience / poor communication and follow-through reported
  • Billing complaints (e.g., double/triple billing or perceived overcharging) reported
  • Rushed appointments or dismissive/embarrassing experiences reported
  • Clinic access/administrative issues reported (e.g., difficulty getting appointment or records)
  • Complaints about unnecessary procedures/consent issues reported (severe allegation)

"“I was charged double the normal cost for a telehealth appointment… It was an excuse to overcharge.”"

Healthgrades review (Dr. Kristina Jackson, MD)

"“Their billing department keeps sending my family fraudulent bills… If you are a current patient… you’ve probably been double or triple billed.”"

Birdeye review (Lahey Health Primary Care, Danvers)

"“Dr. Fokum is an amazing doctor… She listens… and when needed sends me to see a specialist.”"

Mass General Brigham doctors site (Dr. Judith G. Fokum)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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