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About

Dartmouth–Hitchcock Medical Center (DHMC) is the flagship academic medical center of Dartmouth Health, based in Lebanon, NH. Key points: - Size and scope: 507 inpatient beds; part of a larger system with over 8,000 employees; annual revenue around $2.3B. - Academic affiliation: Partners with Geisel School of Medicine, Thayer School of Engineering, and The Dartmouth Institute; DHMC supports education, research, and clinical care. - Services and reach: Major tertiary-care referral center for northern New England; NH’s only Level I Trauma Center and hosts New Hampshire’s only air ambulance service. - Facilities and campus: Located on a 225-acre campus in the Upper Connecticut River Valley. - Network: Member of Dartmouth Health; DHMC Clinics operate as part of the same system. - Notable: Recognized as NH’s only academic medical center; involved in cardiovascular care, among other specialties. If you’re specifically seeking information on the Heart and Vascular Center at DHMC and Clinics, this facility is central to DHMC’s cardiovascular care and research initiatives, and DHMC frequently hosts cardiovascular education events and trainee research activities.

Clinic Type

Cardiology

Address

One Medical Center Dr., Lebanon, New Hampshire 03756, US

Phone

+1-603-229-5355

Email

gme.office@hitchcock.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate of Google/others): 3.3/5 stars (737 reviews)
  • Yelp: 2.1/5 stars (160 reviews)
  • Birdeye (Nashua Cardiovascular Medicine): 5/5 stars (1 review)
  • US News Patient Experience (Cardiologists): 5/5 stars (3 reviews)

Patients praise

  • National recognition and high rankings for cardiovascular care by US News & World Report and Becker’s Hospital Review
  • Access to innovative technology, clinical trials, and advanced medical expertise
  • Reports of some individual positive experiences with specific nursing or medical staff

Common complaints

  • Dissatisfaction with administrative processes, including difficulty scheduling, long hold times, and canceled appointments
  • Reports of understaffing and perceived lack of attentive bedside care
  • Concerns regarding billing practices, specifically unexpected charges for lab services
  • Instances of perceived poor communication or lack of competence in specialized care
  • Concerns regarding patient privacy and facility environment during hospital stays

"Some of the providers that have taken over for experienced doctors who have retired are not competent and do not have the judgement to consult with someone who is when they are unable to treat a case."

Top Rated Local review

"They just hope you dont see and then their administrative side will hang up on you, belittle you, and ignore your concerns."

Birdeye review

"So understaffed it's horrible. Had a major surgery almost 2 years ago and had nothing but trouble getting in touch with them prior to and after surgery."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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