Hawthorn Medical Associates – N. Dartmouth, Mass
Pain Management • Dartmouth, MA • Since 1970
About
Hawthorn Medical Associates is a private, multi-specialty hospital and health care group based in Dartmouth, Massachusetts, founded in 1970. It operates as the largest multi-specialty practice in greater New Bedford, with six offices in the Dartmouth area (including the HQ at 535 Faunce Corner Road). The organization provides urgent care, children’s express clinics, and comprehensive medical services to more than 138,000 patients annually, supported by a large team of physicians and staff. Key details: 90 employees (plus growth), annual revenue around $8.9 million, serves the Dartmouth/North Dartmouth area, and remains active with contact options via multiple local office locations and general inquiries at webmaster@hawthornmed.com.
Clinic Type
Pain Management
Address
535 Faunce Corner Road, Dartmouth, MA 02747, US
Phone
508-675-5640
JValente3@brownhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: negative
- Yelp: Approximately 2.0 to 2.1 stars (~40 reviews)
- Healthgrades: 3 out of 5 stars (2 reviews)
- Solv Health: 2.3 out of 5 stars (4 reviews)
- Trustburn: 3.1 stars (implied) (54 reviews)
Patients praise
- Some individual providers noted as providing quality care
- Instances of polite and helpful service reported by a minority of patients
Common complaints
- Excessively long wait times for appointments and while at the facility
- Unprofessional or rude reception and administrative staff
- Significant dissatisfaction with the billing department, including disputes over payments and collections processes
- Concerns regarding profit-driven motives over patient care quality
- Difficulties with phone communication and appointment scheduling
"Everything, can't even make an appointment by phone without having to wait for almost an hour. Many of the receptionist are outright nasty."
— Yelp Reviewer"Very bad experience with billing department where they failed to mark a bill as paid. One year AFTER I paid the bill... I received a collection notice for that same bill."
— Trustburn Reviewer"Was treated poorly BEFORE I could even be seen because it appears they do not want to serve anyone who has a Southcoast Health physician."
— Solv Health ReviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Maria (Silva) Claudina Obituary November 17, 2025 - Perry Funeral Home — Nov 19, 2025
- The Residences at Hawthorne development to replace former country club — Jan 28, 2026
- Valentina DaCunha MD - Southcoast Health — Mar 31, 2026
- Dartmouth Fire District 1 Responds to Lightning Strike Fire, Cardiac Arrest Medical Emergency on July 4 - New Bedford Guide — Jul 5, 2026
- Debra Wong, NP - Nurse Practitioner in South Hamilton, MA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pain management clinics in Dartmouth
Saint Anne’s Hospital, part of Brown University Health, is a privately held acute care facility in Fall River, MA (founded 1906; active). It offers comprehensive services including pain management as part of its broader departments (cancer care, orthopedics, rehabilitation, gastroenterology, imaging, sleep medicine, and more). The hospital emphasizes patient safety and experience, and is linked to Southcoast Health networks and Brown University Health for organizational alignment. For pain management specifics (programs, specialists, and referral processes), contact the hospital directly via their listed numbers or consult Saint Anne’s Hospital site. Key contacts: main lines include 508-761-6025 and 508-675-5640. Note: the hospital operates under private ownership with Brown University Health as a parent/affiliate.
Southcoast Health Pain Management in Dartmouth likely refers to the Southcoast Health system’s pain management services available in the Dartmouth, MA area. Key takeaways: - System overview: Southcoast Health is a nonprofit, community-based health system serving southeastern Massachusetts and Rhode Island, with multiple access points and an integrated continuum of care. It is headquartered in New Bedford, MA. - Scope: The organization operates three partner hospitals in southeastern Massachusetts and employs a large workforce across its facilities, including New Bedford and surrounding communities. - Pain management focus: While the provided highlights do not specify Dartmouth-onlyPain Management details, Southcoast Health emphasizes comprehensive care, including orthopedic and related services, with on-site diagnostics and a team-based approach aimed at restoring mobility and function. - Access points: Pain management services are typically offered at Southcoast Health facilities within its southeastern MA network; exact Dartmouth-location details (clinic name, address, or department) are not listed in the highlights. - Next steps for specifics: Consider visiting Southcoast Health’s official site or contacting their Patient Scheduling/Orthopedics or Pain Management departments for Dartmouth-area availability, appointment options, accepted insurances, and provider roster. If you want, I can look for the exact Dartmouth pain management clinic location, hours, and current providers.
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