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About

Vera French Community Mental Health Center, headquartered in Davenport, Iowa, is a nonprofit mental health care provider established in 1949. It offers both telehealth and in-person services, with language assistance available at no cost. The organization employs about 66 staff and reported annual revenue around $31.5 million. Key contact: 563-383-1900. Main address: 1441 W Central Park Ave, Davenport, IA 52804 (HQ). Website: verafrenchmhc.org. Access to four offices nationally, all in Davenport, IA area.

Clinic Type

Mental and Behavioral Health

Address

1441 W Central Park Ave, Davenport, Iowa, US

Phone

(563) 383-1900

Email

referralspt@verafrenchmhc.org

Opening Hours

Same Day Access Hours; Telehealth and in-person appointments available; call to schedule (563) 383-1900

Telehealth

Available

Services Offered

  • Outpatient counseling
  • Medication management
  • Telehealth
  • In-person appointments
  • Housing services
  • Integrated healthcare
  • Community support

Technology & Equipment

  • Telehealth
  • In-person service delivery

Insurance & Payment

Languages Spoken

  • English

FAQs

How can I arrange a visit?

Telehealth and in-person appointments are available; call 563-383-1900 to set up an appointment.

Do they provide language assistance?

Language assistance is provided at no cost to the client.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Yelp: Approximately 2.0 stars (15 reviews)
  • WebMD: Generally low, mixed reviews (2 reviews)

Patients praise

  • some individual providers are highly valued
  • some patients appreciate the availability of care in the community
  • the Carol Center is viewed as a welcoming, safe environment by some users

Common complaints

  • poor communication and difficulty reaching staff
  • unreliable medication refill processes
  • unprofessional or rude staff behavior
  • problems with telehealth technology and app reliability
  • strict, inflexible cancellation and no-show policies
  • perceived lack of patient care or focus on business over needs

"They are definitely not in it for the good of the patients. There’s maybe one good prescriber. I feel terrible for the patients in the Integrated Health Home Program, because some of these workers are ruthless."

WebMD review (Nov 30, 2023)

"I have to call them multiple times to even see if my medication is ready. They rarely call me back. So I have to drive across town to see if it's ready, half the time it isn't. Terrible service."

Yelp review (via MapQuest)

"The Carol center is a beautiful place to go to meet people everyone there is very very nice they all welcome you there it's a safe place to be I love it."

LocalityBiz review (Carol Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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