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About

Summary: Primary Care Center is a private Hospitals and Health Care provider focused on comprehensive primary and chronic care, urgent care, occupational medicine, weight loss, and diagnostics. Headquartered in Saint Louis, MO, it operates 3 offices in the United States (Saint Louis, MO; Decatur, GA; Atlanta, GA) and has a global footprint across 6 countries. The firm emphasizes continuity of care and the physician–patient relationship. Key details: - Services: primary care, chronic care, urgent care, occupational medicine, weight loss, diagnostics - Headquarters: Saint Louis, Missouri - United States locations: Saint Louis (2331 Gateroyal Dr, 63131), Decatur (2891 N Decatur Rd, 30033), Atlanta (5975 Roswell Rd NE #A105, 30328) - Global presence: operations in Greece, Sudan, Palestine State, India, Gibraltar (among others) - Financials & workforce: USD 27.6M annual revenue; 11 employees (recent growth +17.9%) - Contact: multiple US phone numbers listed If you’re looking for the Decatur location specifically, this page confirms its address as 2891 N Decatur Rd, Decatur, GA 30033, United States.

Clinic Type

Primary Care

Address

2331 Gateroyal Dr, Saint Louis, Missouri 63131-1928, US

Phone

Decatur (404) 298-0008

Email

pcc.management@primarycarecenter.com

Opening Hours

open seven days a week with extended hours until nine at night

Services Offered

  • primary care
  • urgent care
  • chronic care
  • routine care
  • laboratory services
  • x-ray
  • employment physicals
  • pap smears
  • prostate exams
  • work-related injury treatment
  • minor surgeries
  • lab work

Technology & Equipment

  • state-of-the-art diagnostic technology
  • in-house labs
  • x-ray equipment

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Northside Decatur Primary Care (Birdeye): 4.6 out of 5 (49)
  • Bridge Direct Primary Care (Birdeye): 5.0 out of 5 (36)
  • Dr. Tracey Sills (Zocdoc): 4.85 out of 5 (76)
  • Dr. Terrie Morton-Acker (Healthgrades): 4.6 out of 5 (10)
  • Ponce Primary Care: 4.7 out of 5 (12)
  • Positive Impact Health Centers (Birdeye): 3.9 out of 5 (196)
  • AccentCare Home Health (Birdeye): 2.6 out of 5 (12)
  • SYNERGY Home Care (Seniors.fyi): 4.7 out of 5 (15)

Patients praise

  • Compassionate, attentive, and knowledgeable providers
  • High-quality, patient-centered care
  • Friendly and helpful staff in certain practices
  • Efficient and convenient services at select locations

Common complaints

  • Long wait times and scheduling delays
  • Challenges with front desk staff responsiveness and professionalism
  • Difficulty obtaining referrals and timely communication
  • Inconsistencies in staff communication and organizational coordination

"The best medical service I've received since being out of the military. Dr. Sills is a great communicator and an expert listener."

Dr. Tracey Sills, MD (Zocdoc)

"Dr. Merchant is a very caring doctor, she's probably the best primary care doctor I've had. I will always recommend her and I will always keep her as my doctor as long as she'll have me."

Dr. Rozina Merchant, MD (Emory Healthcare)

"I was 12 mins late to the office and they turned me down and asked me come back in 5 weeks. I had to drive for 40 miles to be there and had been a patient for last 3 years."

Ponce Primary Care (Medicals-health.com)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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