Riverside Community Care – Massachusetts behavioral ...
Behavioral Health • Dedham, MA • Since 1990
About
Riverside Community Care is a Massachusetts-based nonprofit behavioral health provider founded in 1990 and headquartered in Dedham. It offers a broad range of services including mental health care, developmental and cognitive disabilities support, addiction treatment, early childhood and youth programs, trauma response, and brain injury services. The organization serves more than 40,000 people annually in Massachusetts, with digital learning platforms reaching over a million people globally. Riverside operates four offices in Dedham, MA, and conducts its work through outpatient counseling, home-based services, emergency services, and community-based programs. It employs about 620 people and has annual revenue around $2.4 million. Contact: info@riversidecc.org; phone: (781) 329-0909 or (781) 320-9136.
Clinic Type
Behavioral Health
Address
270 Bridge Street, Suite 301, Needham, MA 02492
Phone
781-329-0909
info@riversidecc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
Available
Emergency Care
24/7 Crisis Support
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What services are offered at Our Outpatient Centers?
Behavioral Health Urgent Care services, including medication evaluations, therapy appointments, and more.
How can I reach Riverside for crisis support?
24/7 Crisis Support is available.
What is the address for Riverside’s Dedham location?
270 Bridge Street Suite 301 Dedham MA, 02026
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 4.5/5 stars (30 reviews)
- PissedConsumer: 1.1/5 stars (1 review)
Patients praise
- Many clients report life-changing, positive support and effective treatment outcomes
- High organizational-reported satisfaction rates from annual surveys
- Strong appreciation for individual clinicians and therapeutic relationships
- Helpful, comprehensive range of services including housing and mobile crisis support
Common complaints
- Difficulties with appointment scheduling and administrative follow-through
- Concerns regarding lack of staff responsiveness and communication from billing departments
- Reports of perceived lack of professionalism or care quality from some individual clinicians
- Negative experiences with emergency services or crisis lines
"Riverside has changed my life... That is what I’ve learned from them, for not giving up on me... Thank you riverside I’m so grateful."
— Rehab.com patient review"Worst experience, inexperienced, condescending, and self righteous."
— PissedConsumer review"I overpaid for an appointment and they ignore my repeated requests for refund. The billing department doesn't even answer the phone."
— MapQuest patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Dedham
Comparing your options?
See other behavioral health clinics in Dedham, or search the full directory by insurance, ratings, and more.