Division of Gastroenterology - Mass General Hospital
Gastroenterology • Dedham, MA • Since 1811
About
Summary: Massachusetts General Hospital (MGH) is an affiliate of Harvard Medical School and the largest teaching hospital in Boston. It operates as a nonprofit, with a 999-bed capacity and an annual research budget exceeding $1.2 billion. MGH is part of Mass General Brigham (formerly Partners HealthCare) and has a broad, international footprint. The hospital offers extensive diagnostic and treatment options across medical conditions and maintains a large network of physicians. Key details include: founded in 1811, headquarters in Boston, MA, revenue around $6.7B, and a substantial workforce (~11,877 employees). The institution emphasizes medical research, education, and diverse community engagement. Regarding Gastroenterology at Mass General (including the Dedham area context): - MGH houses a Division of Gastroenterology focused on GI care, research, and education. - The hospital’s GI division is part of its comprehensive department structure and benefits from MGH’s large research enterprise and affiliated resources. - For Dedham or nearby service access, consider contacting MGH Gastroenterology directly to confirm if there is a Dedham location or available satellite clinics, scheduling options, and whether services require referral to the Boston campus. - If you need specifics (clinic addresses, appointment availability, or physicians in the Dedham area), please provide the exact query or preferred service (e.g., endoscopy, hepatology, inflammatory bowel disease) to tailor the search.
Clinic Type
Gastroenterology
Address
55 Fruit Street, Boston, MA 02114, US
Phone
617-726-2000
giving@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Steven Shields): 2.2 out of 5 stars (based on 12 reviews) (12 reviews)
- Sharecare (Dr. Steven Shields): 5.0 out of 5 stars (based on 1 review) (1 review)
- Healthgrades (Dr. Michal Tomczak): 2.6 out of 5 stars (based on 7 reviews) (7 reviews)
- Birdeye (Mass General Hospital Digestive: Crohn's and Colitis Center): 4.6 out of 5 stars (based on 12 reviews) (12 reviews)
- Yahoo Local (MGH Gastroenterology): 1.5 out of 5 stars (based on 5 reviews) (5 reviews)
Patients praise
- Physicians described as thorough, patient, and good listeners
- Positive experiences with effective diagnostic and treatment planning
- Staff noted as being caring and attentive in specific instances
- Reports of successful long-term care and relationship-building with providers
Common complaints
- Difficulties with appointment scheduling and cancellations
- Reports of poor communication and unprofessional staff interactions
- Concerns regarding provider bedside manner, including perceived arrogance or disinterest
- Reports of long wait times for appointments and during procedures
- Dissatisfaction with the effectiveness of treatment or diagnostic processes
"He was 20 minutes late to the Telehealth appointment and told me a lot of [things] that were shockingly incorrect... He is useless."
— Healthgrades (Dr. Steven Shields review)"I had a colonoscopy with Dr. Shield, and he went above and beyond even calling me on the July 4th weekend to answer my questions."
— Sharecare (Dr. Steven Shields review)"After months of waiting for an appointment I got one and then I show up in person and they claim they cancelled it. Very bad customer service and unprofessional people."
— Birdeye (Mass General Hospital Digestive: Crohn's and Colitis Center review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kristin Burke, MD, MPH - Mass General Hospital — May 15, 2026
- Andrea Reid, MD, MPH - Mass General Hospital — May 15, 2026
- Daniel Pratt, MD - Mass General Hospital — May 15, 2026
- Peter Carolan, MD - Mass General Hospital — May 15, 2026
- Dr. James Michael Richter, MD - Boston, MA - Mass General Brigham — May 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Dedham
Summary: Atrius Health’s Dedham location offers adult primary care and pediatrics as part of its Atrius Health network. The broader Harvard Vanguard Medical Associates/ Atrius Health platform provides primary care, family medicine, internal medicine, pediatrics, and related services across multiple offices, including Newton HQ. The Dedham site is integrated with Atrius Health’s umbrella of specialty care, patient information resources, and coordinated care across more than 40 medical and surgical specialties. If you’re seeking Dedham-based adult primary care or pediatric services, this location is part of the Newton-area Atrius/HVMA network.
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