Dedham/Westwood Family Medicine
Primary Care • Dedham, MA • 1 location referenced (Dedham/Westwood) locations
Clinic Type
Primary Care
Address
333 Elm Street Suite 220, Dedham, MA 02026
Phone
781-329-7311
Rafael.hernandez@bilh.org
Opening Hours
Monday–Friday 8:30 am – 5:00 pm; Saturday Closed; Sunday Closed
Services Offered
Technology & Equipment
Insurance & Payment
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Cash, Credit/Debit Card, Bill payment via patient portal, Billing/Financial Services pay bill link provided, Pay Bill Online, For services received on or after October 26, 2024, pay your bill here., For services received on or before October 25, 2024, pay your bill here.
Languages Spoken
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FAQs
What services are offered?
Comprehensive primary care across lifecycle, diabetes program, referrals to specialists, patient portal, etc.
How do I schedule an appointment?
Speak with your primary care physician to obtain a referral to our program. To schedule an appointment at one of our convenient locations, please call 781-514-9800.
Is walk-in care available?
No appointment needed — walk-ins are welcome.
What are the lab hours for patient services?
Our laboratory is open during the following times for patient services: Monday–Friday: 8:30 am – 4:00 pm; Closed for lunch: 12:00 pm – 1:00 pm; Closed on select holidays.
Where can I pay my bill online?
To pay your bill online, please visit the payment patient portal corresponding to the bill you want to pay: For services received on or after October 26, 2024, pay your bill here. For services received on or before October 25, 2024, pay your bill here.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.3 out of 5 stars (32 reviews)
Patients praise
- Pleasant and helpful medical staff (nurses/NPs)
- Thorough review of medical history
- Convenient for primary care needs
Common complaints
- Rude or unhelpful front desk staff
- Difficulty scheduling or cancelling appointments
- Reports of being overbooked
- Concerns about physician bedside manner
"The front desk is always very pleasant and helpful during check in and check out process. Same goes for the medical staff as well."
— Patient review on LocalityBiz"The front office staff for the most part are so ridiculously rude, condescending and uptight. It’s anxiety provoking calling the office at times..."
— Patient review on LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Wellesley Family Medicine Physician Dr. David Dick Launches Concierge Practice | Wellesley, MA Patch — Dec 17, 2025
- 🏥 Multiple Healthcare Jobs in Dedham, MA – Up to $127K+ - NewsBreak — Jul 3, 2026
- Dr. Khoa Truong, MD - Family Medicine Doctor in Houston, TX — Jun 11, 2026
- Dr. William E Hassett, MD - Dover, NH - Family Medicine — Apr 4, 2026
- Dr. David Wendt, MD - Sheffield Village, OH - Family Medicine - Request Appointment — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Dedham
Summary: Atrius Health’s Harvard Vanguard Medical Associates (HQ: Newton, MA) offers comprehensive adult and pediatric primary care across more than 40 specialties. Services include primary care (adult internal medicine, family medicine), pediatrics, OB/GYN, laboratory, midwifery, optometry, physical therapy, and health maintenance resources. The organization operates multiple offices (including in Newton) and serves as part of Atrius Health, a larger system with a wide network for coordinated care. Key leadership and specialty areas include endocrinology, dermatology, surgical specialties, and pharmacy. For Dedham-area adult primary care, pediatrics, or specialty care needs, consider visiting the Newton headquarters or affiliated Atrius Health locations for coordinated services.
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