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Clinic Type

Family Medicine

Address

165 Plank Rd., Sycamore, IL 60178

Phone

815-363-9900

Email

michael.neuenkirchen@cityofdekalb.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, Vivian Health, Beaming Health, Yelp: Generally reported as meeting or exceeding national averages for patient experience; rated 4.3/5 on specialized staffing platforms and noted as high-performing in specific areas. (Varies by platform (e.g., 32 reviews for some clinics, 8 reviews for hospital staffing))

Patients praise

  • Professionalism and courtesy of staff
  • Good care experiences noted for specific medical departments
  • High performing in select procedures and conditions

Common complaints

  • Concerns regarding misdiagnosis
  • Reports of staff not listening to patients
  • Mixed experiences regarding long waiting lists and staff training at some local clinics

"I was so impressed by the courtesy, kindness & professionalism of their staff."

Yelp Review for Northwestern Medicine Kishwaukee Hospital

"He does not listen to his patients. Misdiagnosed my daughter at least three times!"

Healthgrades Review for Northwestern Medicine Kishwaukee Hospital provider

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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DeKalb, IL·Family Medicine

Summary: Northwestern Medicine Kishwaukee Hospital (Kishwaukee Hospital) is a nonprofit, private community hospital in DeKalb, Illinois. It provides short-term, general acute care and a range of medical services, including patient education and medical advances. The hospital has 59 employees, an annual revenue around $2.75 million, and is part of the Northwestern Medicine network (KishHealth). Contact options include multiple phone numbers and its homepage kishhospital.org. For DeKalb/Northwestern Medicine primary care in DeKalb, this facility serves as a local hospital partner within the Northwestern Medicine system.

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DeKalb, IL·Family Medicine

Greater Family Health is a nonprofit health care provider with 11 offices across Illinois, including locations near DeKalb. Key points: - Mission: Provide high-quality, affordable health care in a welcoming, inclusive setting, with a focus on physical, emotional, and financial needs. - Services: Prevention, diagnostic, and treatment across ages, with dedicated programs in Women’s Health, Pediatric Care, Senior Health, Dental, and Behavioral Health. - Patient support: Translation services, health benefits enrollment, discounted prescriptions, transportation assistance, and care/case management designed to remove access barriers. - Organization: Founded in 1998, headquartered in Elgin, IL; employs about 96 staff. - Access: Community-focused care across 11 offices in Illinois, including proximity to DeKalb (multiple northern and western Chicago-area locations). If you’re specifically looking for care in DeKalb, you may want to check the Streamwood/Elgin area locations or contact the main numbers to confirm the nearest DeKalb-adjacent office and specialty availability.

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