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Clinic Type

Physical Therapy

Address

Northwestern Medicine Outpatient Rehabilitation Sycamore DeKalb Avenue, Sycamore, Illinois

Phone

6309331500

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

available

Services Offered

  • Physical Therapy

Technology & Equipment

  • Dry needling
  • Graston therapy
  • Hand therapy
  • Functional capacity examination

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Northwestern Medicine hospitals ranked among "America’s Best" by U.S. News & World Report, 2025 – 2026

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local: 2.5 out of 5 stars (52 reviews (for Kishwaukee Hospital location))
  • Illinois Hospital Report Card / Healthgrades: 71% (Would definitely recommend) (Standardized HCAHPS Survey (Hospital Level))

Patients praise

  • Appreciation for professional, courteous, and kind staff in specific departments
  • Positive outcomes in specialized rehabilitation services
  • High patient satisfaction ratings at the hospital level (approx. 71-73%)

Common complaints

  • Poor communication from medical staff
  • Perceived discrimination against disabled patients
  • Concerns regarding medical accuracy and diagnostic thoroughness
  • Issues with hospital-level care standards reported in wider network context

"I have been a patient of northwestern medicine for years staff is awesome. One of the best doctors, therapist, cancer specialist. Best ER SERVICE."

Yelp Review

"Not believing I would make it to Christmas this year NWM Kishwaukee and the Madison VA Hospital approval made it possible to accept and achieve very good results."

Yahoo Local Review (Pulmonary Rehabilitation patient)

"Worst hospital care ever. No communication from doctors, lie about what medicine is given, they caused painful bleeding bed sores, pneumonia and sepsis infection."

Yahoo Local Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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