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Greater DeKalb County Behavioral Health Services

Psychiatry • DeKalb, IL • Five convenient locations in DeKalb County locations

About

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Clinic Type

Psychiatry

Address

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Phone

866-242-0111

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.nm.org/conditions-and-care-areas/behavioral-health/greater-dekalb-county-counseling-and-psychiatry

Emergency Care

24/7 Behavioral Health Hotline: 866.242.0111; Emergencies: 911

Services Offered

Evaluation for Outpatient Mental Health Treatment
Pediatric Psychological Testing
Outpatient Individual Therapy for Adults and Adolescents/Teens (5-17)
Outpatient Group Therapy for Adults and Adolescents/Teens (5-17)
Marriage and Family Therapy
Family Therapy for Adolescents/Teens (5-17)
Outpatient Psychiatry
Evaluation for Addiction Treatment Services
Outpatient Individual Therapy, Group Therapy for Addiction Treatment
Intensive Outpatient Program (IOP) Mental Health
Intensive Outpatient Program (IOP) Addiction Specific
Partial Hospitalization Program (PHP) Mental Health
Case Management Services
Individual Placement Services (Employment)
Walk-in Crisis
Living Room
Group therapy
Therapy in De

Team

Ben Gordon Center (Living Room) — Support Program/Center

Insurance & Payment

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Languages Spoken

English

FAQs

What should I expect at my first appointment?

What to Expect: Confidentiality; What to Expect from Your Insurance; Your First Appointment.

Social Media

Tiktok Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Rehab.com (DUI and Behavioral Health Counseling Services of DeKalb County - Plano, IL): 4.2/5 (5 reviews) (5 reviews)
Birdeye (Dekalb Community Services Board - Chamblee, GA): 3.9/5 (16 reviews)
BestRehabs (DeKalb Community Service Board, Georgia): Facebook: 4.4/5 (13 reviews) and Indeed: 3.7/5 (23 reviewers) (Facebook: 13 reviews; Indeed: 23 reviewers)

Patients praise

Some reviewers praise staff/counselors as helpful, caring, and supportive
Some reviews describe positive outcomes (e.g., feeling better, being treated well)
Some published assessments indicate relatively strong quality scores and satisfaction in certain programs/settings

Common complaints

Reports of missed appointments / counselor not showing up and wasted waiting time
Complaints about staff rudeness/poor handling during crises and being turned away
Negative remarks about cleanliness/unsanitary conditions and supervision
Mixed employer/worker sentiment on the DeKalb Community Service Board (context: employee reviews rather than patient reviews)

"“Ron has always been very helpful and pleasant. Will be taking more classes soon.”"

— Rehab.com (review snippet)

"“If I could give no stars I would. Spouse had appt and the counselor never showed up. He wasted 3 hours waiting for this guy.”"

— Rehab.com (review snippet)

"“First time I came here and somebody need to call the health department… The big security lady was extremely rude… Other than the people being mad… the place is disgusting…”"

— detoxtorehab.com (review snippet)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Claratel celebrates groundbreaking of new center in DeKalb | Brookhaven | decaturish.com — Apr 10, 2026
DeKalb County's New Community Access Center - Rough Draft Atlanta — May 12, 2026
DeKalb Behavioral Health Coalition to Host Pathways Forward: A DeKalb County Community Town Hall on Homelessness – Commissioner Ted Terry — Oct 9, 2025
DeKalb County day center opens to support homeless neighbors – WABE — Jun 16, 2026
DeKalb County opening homeless service center near airport – WABE — Jun 25, 2026

Information sourced from the clinic's website as of July 11, 2026.

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