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About

Palm Beach Diabetes & Endocrine Specialists (PBDES) is a private medical practice specializing in endocrinology, diabetes care, thyroid disease, and weight management, with six offices across Palm Beach County, Florida (including West Palm Beach, Boynton Beach, Wellington, Jupiter). Key details: - Founded in 1985; HQ in West Palm Beach. - Services: endocrine care, diabetes education, nutrition/dietitian support, diabetes educators; recognized by the American Diabetes Association Education Recognition Program. - Team: a small practice with a core clinical/administrative staff; recent expansions and new providers (e.g., Isel de la Torre, NP; bilingual English/Spanish). - Online presence: pbdes.com; strong local traffic; appears focused on patient education and community programs (e.g., 1-2-3 diabetes program; GLP-1 updates). - Contact: main phone 561-513-5100; multiple Florida office locations: - 6056 W Boynton Beach Blvd, Boynton Beach, FL 33437 - 1041 State Road 7, Wellington, FL 33414 - 1025 Military Trail, Jupiter, FL 33458 - 1515 N Flagler Dr, West Palm Beach, FL 33401 (HQ) If you’re specifically looking for a diabetes/endocrinology specialist in Delray Beach, PBDES covers Palm Beach County with multiple nearby offices; consider calling to confirm provider availability and whether they have a Delray Beach location or the closest office to you.

Clinic Type

Endocrinology

Address

Four Palm Beach County locations: Wellington, Boynton Beach, West Palm Beach, and Jupiter

Phone

(561) 513-5100

Email

jcook@PBDES.COM

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Diabetes diagnosis and treatment
  • Thyroid disorders diagnosis and treatment
  • Endocrine conditions treatment
  • Diabetes education program
  • Diabetes management
  • Weight management
  • Ultrasound diagnostics
  • Thyroid biopsies
  • Educational conferences and workshops
  • Diabetes education classes/workshops/support groups

Technology & Equipment

  • High Resolution Ultrasound
  • Latest genetic testing for thyroid biopsies

Team

  • Board-certified physicians, Board-certified physicians; physicians trained at prestigious institutions; over 150 years of collective experience — Medical team

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 2.0 stars (7 reviews)
  • U.S. News & World Report: N/A (265 total patient reviews (for Dr. William Kaye))

Patients praise

  • Expertise of certain physicians (e.g., Dr. Geetanjali Kale)
  • Comprehensive and thorough medical explanations
  • Patient-centered approach by some clinical providers

Common complaints

  • Rude, unprofessional, and unaccommodating administrative staff
  • Poor communication regarding appointments, insurance, and billing
  • Long wait times and difficulty scheduling or rescheduling appointments
  • Allegations of patient abandonment and obstruction of care
  • Concerns regarding HIPAA compliance and access to medical records

"Miserable admin staff & zero feedback when you ask... Incredibly unprofessional and shows that they are not professionals but they are just 'practicing'."

Healthgrades user review

"My experience: obstruction of care, retaliation, and denial of legal access to my own medical data."

Medium article by patient Zahaviel Bernstein

"Absolutely the worst doctors office I have ever been to! The staff is rude, not accommodating and completely lack empathy and sympathy! DO NOT GO HERE!"

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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