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About

Baptist Health South Florida is a nonprofit, faith-based health system serving Miami-Dade, Broward, and Palm Beach counties. Key facts: - Size and scope: 12 hospitals (per highlights), 29,000+ employees, 4,500 physicians, 200+ outpatient centers and urgent care facilities. - Focus: Comprehensive clinical care network including primary care and specialty services; Miami Cancer Institute is part of the system. - Reach: Based in Coral Gables, founded 1960; operates across Florida with a regional footprint extending to 30 countries. - Status: Not-for-profit, philanthropy-supported. - Contact/identity: Homepage baptisthealth.net; LinkedIn presence; main headquarters listed as 6855 Red Road, Coral Gables, FL 33143. If your interest is specifically Delray Beach primary care affiliated with Baptist Health: Baptist Health operates a broad.Primary care network including numerous physician practices and outpatient facilities in South Florida, with the Miami Cancer Institute and extensive care network as part of the Baptist Health South Florida system. For Delray Beach, you would typically look for Baptist Health physician practices or affiliated primary care providers in the Palm Beach area; the system’s site or local physician directory can confirm exact Delray Beach locations and PCP options.

Clinic Type

Primary Care

Address

237 George Bush Blvd, Delray Beach, FL

Phone

1-833-692-2784

Email

International@BaptistHealth.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Internal Medicine
  • Family Medicine
  • Diagnostic testing
  • Preventive care

Insurance & Payment

Pay bills online, Good Faith Estimate, financial assistance available (no surprises act)

Languages Spoken

  • English
  • Español (language toggle noted)

FAQs

What are the payment options for Baptist Health services?

Paying your bill online is fast, easy, and secure. For questions about your Baptist Health facility bill, contact Patient Financial Services at (786) 594-6000. A Good Faith Estimate of Expected Charges may be provided for uninsured patients under the No Surprises Act.

How can I access or request my medical records?

You can request medical records online or inquire about having records mailed to you. A self-service tool is available to guide you to the appropriate location for accessing or obtaining your medical records.

Who may bill me for services during a visit?

During your visit you may receive services from the facility as well as from other health care providers, who may bill separately and participate in different health insurance plans.

What should I bring to my appointment?

Please bring your photo ID and insurance card. If requested, have any other medical records or forms ready, along with information about your preferred pharmacy.

What if I receive a separate bill from another provider?

Contact the specific health care provider’s or group’s billing offices for questions about that separate statement.

How can I learn about surprise billing protections?

If uninsured, you have a right to a Good Faith Estimate of Expected Charges under the No Surprises Act; information is available on the site under Your Rights and Protections Against Surprise Medical Bills.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Baptist Health official site (Press Ganey): 4.9/5 (Provider-specific average) (58 ratings (for Dr. Nicanda Gordon))
  • Healthgrades (Dr. Lisa Kelso): 4.4/5 (15 ratings)

Patients praise

  • Physicians described as knowledgeable, thorough, and attentive
  • Staff noted as friendly and professional
  • Patients report feeling listened to rather than rushed
  • Positive perception of the broader Baptist Health medical network

Common complaints

  • General dissatisfaction reported in some system-wide reviews (not specific to Delray Beach location)

"He was FANTASTIC! Listened to my questions, answered all of them in an easy to understand manner, was polite, down to earth, and didn't rush me out of the exam room."

Patient review for Dr. Nicanda Gordon

"She is warm and caring, and always encouraging. She makes me feel better, physically and mentally."

Patient review for Dr. Lisa Kelso

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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