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Clinic Type

Primary Care

Address

—

Phone

+18442793627

Email

BSWH@Healthmark-Group.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (TotalCare Emergency Room): 4.7 out of 5 stars (1,090 reviews)
  • Yelp / MedicalRecords.com (Texas Health Presbyterian Hospital Denton): 2.6 to 3.2 out of 5 stars (92 to 182 reviews (aggregated across sources))
  • Birdeye (Mayhill Hospital): 2.1 out of 5 stars (271 reviews)
  • Momentary Labs (The Heart Hospital Baylor Denton): 5 out of 5 stars (305 patients)

Patients praise

  • Professional and caring nursing and medical staff reported in many encounters
  • Efficient emergency and urgent care services at specific facilities
  • High patient satisfaction in specialized settings like The Heart Hospital Baylor Denton
  • Good outcomes in labor and delivery services

Common complaints

  • Concerns regarding staff communication and responsiveness, especially regarding shifts or elderly patients
  • Complaints about high medical costs and billing transparency
  • Reports of patient safety issues and staff conduct in behavioral health settings
  • Occasional long wait times in emergency settings

"Nurses and Doctors were great, no complaints there. My complaint is - CT scan of abdomen cost $5866.75. 4 hours and a couple IV meds and CT scan total cost $10k. I feel like I got robbed."

— MedicalRecords.com review of Texas Health Presbyterian Hospital Denton

"We did not hear from the psychiatrist until 69 hours into my minor child's 72 hour M1 hold. In addition, they coerced her into extending the hold... Reportedly, staff yelled and cursed at children."

— Birdeye review of Mayhill Hospital

"The staff is in perfect rhythm. I have tiny veins and the nurse who placed my IV successfully inserted it on the first try. I was given unnecessary tests. I left feeling better than when I had arrived."

— Birdeye review of TotalCare Emergency Room

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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