Primary Care at Denver Health
Primary Care • Denver, CO • Since 2005
About
Summary: - Denver Health Lean Academy is a nonprofit arm of Denver Health focused on Lean transformation and performance improvement for healthcare and other industries. It emphasizes eliminating waste, improving processes from the customer perspective, and ongoing performance improvement. - The program leverages adult-learning methods to build competencies in lean tools, management systems, and continuous improvement. - Denver Health is a recognized leader in Lean for healthcare (Shingo Bronze Medallion 2011, UHC Performance Excellence Award 2011, Peak Award 2012 & 2016) and pursues Baldrige-level performance. - Key facts: - Industry: Hospitals and Health Care - Type: Nonprofit - Headquarters: Denver, Colorado - Founded: 2005 - Website: denverhealth.org - Offices: 2 in Denver, CO (HQ at 601 Broadway; 777 Bannock St) - Employees: 2 (Lean Academy team) - Contact: Multiple Denver Health phone lines listed - Relevance to "Primary Care at Denver Health Denver": While the Lean Academy focuses on organizational process improvement and Lean training, it is part of the broader Denver Health ecosystem, which includes its primary care services. The organization highlights its Lean-driven approach to healthcare operations, which can impact primary care delivery through standardized processes, waste reduction, and performance excellence initiatives. For direct primary care details (clinics, services, hours), refer to Denver Health’s main site sections on primary care services.
Clinic Type
Primary Care
Address
601 Broadway, Denver, Colorado, US
Phone
303-436-4949 (Appointment Center)
Billing@ApexParamedics.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (Video visits/Virtual care)
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Denver Health Medical Center): Not stated; review count 288 (288 reviews)
- top-rated.online (Denver Health: Park Hill Family Health Center): 2.8/5 (71 reviews)
- US News Health (Denver Health Medical Center): 88% willing to recommend (Not stated)
- Momentary Labs / CMS HCAHPS (Denver Health & Hospital Authority): Overall star rating 3/5; 68% would definitely recommend (2,460 patient surveys completed)
Patients praise
- Some patients report positive experiences, including low/no wait and friendly staff (Yelp).
- Provider communication and compassionate, thorough care are praised at Park Hill Family Health Center reviews (4doctors).
- Some externally derived patient-experience measures show relatively high recommendation intent (88% recommend; 68% would definitely recommend).
Common complaints
- Appointment access/phone wait times can be challenging at Park Hill Family Health Center (4doctors).
- General patient-experience complaints include longer waits and perceived low staff responsiveness/communication; hospitalstats and Medicare-derived summaries reflect issues responding quickly, nurse communication, and help requests.
- Reviews also describe billing/care dissatisfaction at at least one Denver Health clinic (Westwood Family Health Center) and very negative Yelp/Top-rated review excerpts.
- Cleanliness and staff responsiveness are cited as negative areas in hospital experience summaries (hospitalstats/momentary).
"“Great experience here. No wait and staff was very friendly and assisting. The only hard part is making an appointment.”"
— Yelp review snippet for Denver Health Medical Center"“Patient care is okay if you can actually get an appointment,” and “challenges with appointment availability and phone wait times.”"
— 4doctors.net intro/review summary for Park Hill Family Health Center"“Westwood is not a place you want to entrust with your health… You will wait at least 90 minutes to see your physician… horrible bedside manner… closes two hours early for a retreat.”"
— localitybiz.com review excerpt about Denver Health: Westwood Family Health CenterSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Denver Health Breaks Ground on New Sam Sandos Westside Family Health Center | Denver Health — Nov 1, 2025
- Bond includes support for Sam Sandos Westside Family Health Center rebuild | Denver Health — Aug 1, 2025
- Denver Health breaks ground on new Westside neighborhood clinic | 9news.com — Nov 6, 2025
- Patient protections: How hospital immunity changes your legal rights in Colorado — Apr 9, 2026
- Denver Health Invests $100-115 Million in Construction of Sam Sandos Westside Family Health Center — Jan 13, 2026
Information sourced from the clinic's website as of July 10, 2026.
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