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About

Griffin Hospital, a 160-bed nonprofit community hospital in Derby, Connecticut (founded 1909), serves the Lower Naugatuck Valley and operates as a flagship for Planetree. It offers patient-centered care, is a clinical campus for the NYIT College of Osteopathic Medicine, and provides medical student clerkships. Griffin Faculty Physicians Derby refers to the affiliated physician group practicing at Griffin Hospital in Derby, providing outpatient and specialty care in the Derby area. Contact and location details: 130 Division Street, Derby, CT 06418; main phone lines: (203) 735-7421.

Clinic Type

Primary Care

Address

300 Seymour Avenue, Derby, CT

Phone

(203) 732-7325

Email

lvinci@griffinhealth.org

Opening Hours

Monday: 8:00 AM–5:00 PM; Tuesday: 8:00 AM–5:00 PM; Wednesday: 8:00 AM–5:00 PM; Thursday: 8:00 AM–5:00 PM; Friday: 8:00 AM–5:00 PM

Services Offered

  • primary care
  • wellness visits
  • sick appointments
  • ongoing care for chronic conditions
  • 24/7 patient portal
  • electronic prescriptions
  • care coordination
  • accessibility improvements
  • around-the-clock telephone coverage
  • education materials on visits
  • Planetree patient-centered care
  • advanced primary care practice (Patient Centered Medical Home) program participation

Technology & Equipment

  • Patient Portal
  • electronic prescriptions
  • health information technology
  • CMS/NQCA-aligned patient-centered care models
  • Planetree guidance

Team

  • Veronica Balbuena, MD — MD
  • Alvin Gil, MD — MD

Insurance & Payment

  • Most major insurance plans

Please call (203) 732-7325 to inquire about participation in your plan.

unspecified

Languages Spoken

  • English
  • Spanish (Dr. Balbuena and Dr. Gil are bilingual and native Spanish speakers)
  • Spanish

Pricing

  • Office hours listed: Monday–Friday 8:00 AM – 5:00 PM

Current Offers

Accepting new patients

FAQs

Do you accept new patients?

Yes, both physicians are actively accepting new patients.

What are your office hours?

Monday–Friday, 8:00 AM – 5:00 PM.

What are the hours?

Monday–Friday 8:00 AM – 5:00 PM.

How do I schedule an appointment?

Please call 203-736-8120 to schedule an appointment.

Is there a Spanish-speaking provider?

Yes, both Dr. Gil and Dr. Balbuena are bilingual and Spanish-speaking.

Is there a patient portal?

Griffin Faculty Physicians offers a Patient Portal to contact your healthcare team, view and pay billing statements, request appointments, and more.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 1/5 stars (1 review)
  • LocalityBiz: Mixed ratings (includes 1/5 and 5/5) (2 reviews)

Patients praise

  • Staff professionalism and compassion
  • Welcoming and comfortable environment
  • Attentive care from physicians and nurses

Common complaints

  • Difficulties with administrative scheduling and medical record management
  • Issues with appointment late policies and perceived lack of flexibility

"The team there was very attentive and took the time with us. Dr . Victoria Dunn (Tori ) was amazing... I was very impressed with her professionalism and compassion."

— LocalityBiz reviewer (anne coppola)

"Office did not obtain medical records to review even though called numerous times... They want to reschedule another appointment because they do not remember seeing her 2 weeks ago!"

— Birdeye reviewer (Janice Magner)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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