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About

Southern New Hampshire Internal Medicine Associates, PC (SNHIMA) is a privately held hospitals and health care practice founded in 1984 and headquartered in Derry, NH. It is a leading provider of primary care internal medicine and related specialty services in New Hampshire, with six offices across the state. The practice emphasizes individualized, quality, and cost-effective care in a convenient, patient-friendly setting and is affiliated with Derry Imaging Center for discounted accredited testing. Key details: - Industry: Hospitals and Health Care; Primary care internal medicine; urgent care services - Size: ~38 employees; annual revenue around $16 million - Locations: 6 offices in NH (including HQ in Derry and locations in Bedford, Windham) - Contact: main phone numbers include (603) 216-0400 - Website: snhima.com

Clinic Type

Internal Medicine

Address

6 Tsienneto Road, Suite 300, Derry, NH 03038; Windham Castle Commons, 49 Range Road, Suite 110, Windham, NH 03087; 160 S River Road, Suite 101A, Bedford, NH 03110

Phone

(603) 216-0400

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

https://www.snhima.com/service-page/telehealth

Services Offered

  • Internal Medicine
  • Urgent Care
  • Primary Care
  • Same Day Care
  • Diagnostic Testing
  • Chronic Illness Management
  • Health Promotion
  • Disease Prevention

Team

  • Wendee Amero — APRN
  • Heather Bortz — PA
  • Kimberlee Bunkartas — APRN
  • Kristin Broughton — MD
  • Patrick Carolan — PA-C
  • Stephanie Doherty — AGNP
  • Thomas Hong — MD
  • Marcio Jablonka — MD
  • Amruth Jonnalagadda — MD
  • Paul MacDonald — MD
  • Yuliya Mandel — MD
  • Jenna Labrie — APRN
  • Todd Mellish — DO
  • Mark Richard — MD
  • Edmund Schiavoni — MD, FACP
  • Andrew Schultz — MD
  • Anne Thomassen — ARNP
  • Sarah West — APRN
  • Jennifer Jones — DO

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Awards and Recognition

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.9 out of 5 stars (1,233 reviews)
  • Tebra: 5.0 out of 5 stars (3,511 reviews)

Patients praise

  • Doctors are frequently described as attentive, caring, and good listeners
  • Staff are often praised for being professional and pleasant
  • Patients appreciate that they do not feel rushed during appointments
  • Timely service and appointments that start on time
  • Long-term patient relationships (some spanning decades) with high satisfaction levels

Common complaints

  • Reports of patients feeling dismissed, talked down to, or gaslit by certain staff members
  • Complaints regarding the standard of care in specific medical situations

"Dr Schultz is the best. He listens to my needs and ensures they are addressed. He is always up to date on my charts and I feel a sense of security with him as my doctor."

Birdeye review (March 26, 2026)

"Dr Richard and the entire staff are a pleasure to work with and I can’t recall a time when my visit started after my appointment time. I also never felt rushed..."

Tebra review for Dr. Mark Richard

"If you want to feel dismissed, talked down to, and gaslit -- then Anne M. T..."

Birdeye review (July 24, 2025)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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