Valley Cities Behavioral Health Care: Home
Behavioral Health • Des Moines, WA • Since 1965
About
Valley Cities Behavioral Health Care is a nonprofit mental health care provider founded in 1965 and headquartered in Kent, Washington. It operates eight neighborhood clinics across South King County, including locations in Des Moines, Auburn, Federal Way, Kent, Midway, Seattle, Rainier Beach, and Renton. The organization employs about 216 staff and reports annual revenue around $2.2 million. Primary contact options include feedback@valleycities.org, development@valleycities.org, and phone numbers (253) 833-7444 or +1 866-427-4747. Address of Des Moines presence: 26401 Pacific Hwy S., Des Moines, WA 98198.
Clinic Type
Behavioral Health
Address
325 West Gowe Street, Kent, WA 98032, US
Phone
2538337444
feedback@valleycities.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
Telehealth Portal
Emergency Care
24/7 Crisis Services
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.4 out of 5 stars (aggregate) (48 total reviews)
- Beaming Health: 1.0 out of 5 stars (1 review)
- LocalGuideWorld: 2.7 out of 5 stars (7 reviews)
Patients praise
- Comprehensive care services
- Helpful and dedicated case managers
- Supportive of voluntary patients
- Helpful group classes
- Efficient intake process for some once the initial steps are completed
Common complaints
- Difficulty scheduling or rescheduling appointments
- Poor communication and unresponsiveness (phones not answered)
- Medication management concerns
- Long initial intake/assessment wait times
- Negative experiences with specific staff or providers
"It can take months just to schedule an appointment, and if you need to take a break for a month or two, getting another appointment is nearly impossible."
— Yelp/Beaming Health"I have never received such comprehensive care anywhere. Valley Cities gave me a case manager, Rhonda, who proactively calls me to set up therapy..."
— MapQuest/LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Building a stronger community through compassionate mental health care - Valley Cities Behavioral Health Care — Dec 22, 2025
- Community generosity powers a season of giving at Valley Cities - Valley Cities Behavioral Health Care — Dec 22, 2025
- Hope on the move: Valley Cities reaches communities where they are - Valley Cities Behavioral Health Care — Aug 25, 2025
- Valley Cities Behavioral Health Care Educational Forum - Seattle Metropolitan Chamber of Commerce — Jan 27, 2026
- Community leaders invited to join Valley Cities’ first 2025 Coffee Chat in Kent - Valley Cities Behavioral Health Care — Aug 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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