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Clinic Type

Infectious Disease

Address

—

Phone

5158759925

Email

customerservicecbo@iowaclinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MercyOne (Tina Patterson, PA-C): 4.8 out of 5 (36 reviews)
  • MercyOne (Michael Blaess, DO): 4.9 out of 5 (47 reviews)
  • Ratings.MD (Kim Leddin, DO): 185 ratings (avg not explicitly stated) (64 comments)
  • Vitals (Michael R. Jacoby, MD): 3.3 out of 5 (26 ratings & reviews)
  • rater8 (David Stanek, DO): 4.9 out of 5 (16 ratings)
  • WebMD (Susan Kennedy, DO): 5.0 out of 5 (69 ratings)
  • Healthgrades (Trevor Schmitz, MD): 4.4 out of 5 (80 ratings)
  • Healthgrades (Leatrice Olson, DO): 4.6 out of 5 (10 ratings)

Patients praise

  • Knowledgeable and experienced providers
  • Caring, kind, and attentive bedside manner
  • Providers who take time to listen and explain conditions clearly
  • Professional staff and efficient care]},ratingsMentioned:[{rating:{citations:,confidence:

Common complaints

  • Long wait times in waiting rooms and exam rooms
  • Perceived lack of empathy or poor bedside manner
  • Difficulty scheduling appointments or administrative/office management issues
  • Feeling rushed during appointments
  • Communication barriers or lack of follow-up on test results

"Doctor Patterson is the best doctor that I have ever seen don't get rid of her she is very kind and friendly."

— MercyOne Patient Review

"Staff informed spouse that they were late. Staff denied access to Doctor... Spouse took patient home. Patient was in agony and staff did not display compassion nor duty of care."

— Vitals Patient Review for Dr. Michael Jacoby

"He's a great listener, doesn't dismiss any questions you may have. Explaining his answers in a way so that you can understand that isn't condescending either."

— Healthgrades Patient Review for Dr. Trevor Schmitz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Des Moines, IA·Infectious Disease

MercyOne is a nonprofit Catholic health system headquartered in Des Moines, Iowa, operating hospitals, clinics, and related care across Iowa and surrounding areas. It provides a range of services including orthopedics and cardiology, and offers patient online access to records, test results, appointments, and medical information. MercyOne is part of Trinity Health (since 2022) and traces its history to Mercy Health Network. For infectious disease care in Des Moines, MercyOne is a key regional provider with multiple facilities in the Des Moines area and surrounding Iowa towns. You can contact their Des Moines operations at their main Des Moines campus (Des Moines, IA) or regional clinics for infectious disease evaluation and management. For exact Infectious Disease specialists or Clinic locations, check MercyOne’s Des Moines network pages or contact 515-247-3121.

Since 1998
Des Moines, IA·Infectious Disease

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