Internal Medicine Care in Des Moines - The Iowa Clinic
Internal Medicine • Des Moines, WA • Since 1994 • 5 (Ankeny, Downtown Des Moines, South Waukee, West Des Moines 1st Floor, West Des Moines 2nd Floor) locations
About
The Iowa Clinic is a privately owned, multispecialty medical group based in West Des Moines, IA, with 4 offices in Des Moines area. It is the largest physician-owned multi-specialty group in Central Iowa, offering comprehensive internal medicine services among its 40+ specialties. The clinic employs about 415 people and serves as a major partner with local hospitals to provide high-quality care and strong patient service. Contact: main phone lines include 515-875-9100 and 515-875-9000; address: 5950 University Ave, West Des Moines, IA 50266. If you’re seeking Internal Medicine in Des Moines, The Iowa Clinic provides primary care and specialty services through a large network of physicians.
Clinic Type
Internal Medicine
Address
5950 University Ave, West Des Moines, IA 50266, US
Phone
515.875.9000
customerservicecbo@iowaclinic.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Urgent Care): 3.6/5 (234)
- Birdeye (OB/GYN): 3.1/5 (36)
- Birdeye (Plastic Surgery): 3.0/5 (4)
- BestProsInTown (West Des Moines Campus): Not explicitly stated (157)
- Facebook: 84% recommend (584)
Patients praise
- Patients frequently praise the friendliness and professionalism of staff and medical personnel
- High level of appreciation for thorough explanations and attentive care from physicians
- Efficient check-in processes and prompt service reported by many visitors
- Supportive, compassionate care for various medical needs mentioned in positive experiences
Common complaints
- Concerns regarding unexpected billing and the accuracy of cost estimation tools
- Complaints about unprofessional or dismissive bedside manner in certain departments, particularly Obstetrics & Gynecology
- Issues with communication and follow-up regarding test results and appointment scheduling
- Occasional dissatisfaction with clinic policies, including merchandise returns and billing for multiple consultations
"Patients appreciate the compassionate and professional care, with staff members noted for their kindness and educational approach. Medical professionals are praised for thorough explanations and attentive bedside manner."
— BestProsInTown"In no other area of life is a cost estimate given with the caveat that (it) may be entirely different from the final bill you receive and you'll just have to live with it."
— Des Moines Register"They couldn’t care LESS about their patients, just there for the..."
— Birdeye (OB/GYN)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Internal Medicine West Des Moines | The Iowa Clinic - News Usa Today — Jul 6, 2026
- Dr. Sarah Garner, MD, Internist | Des Moines, IA | WebMD — Apr 10, 2026
- Dr. Cory Baughman, MD - Internist in Des Moines, IA | Healthgrades — Aug 30, 2025
- Dr. Bradley E. Wilcox, MD - Internal Medicine Physician in Des Moines, IA — May 14, 2026
- Dr. Emily C. Haines, DO - Internal Medicine Physician in Des Moines, IA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Des Moines
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