Physical Medicine & Rehab - West Des Moines - The Iowa Clinic
Physical Medicine & Rehabilitation • Des Moines, IA • Since 1994
About
Summary: The Iowa Clinic is a private, multi-specialty medical group based in West Des Moines, Iowa, serving Central Iowa since 1994. It operates as the largest physician-owned multi-specialty group in the region, with over 250 physicians across 40+ specialties and more than 415 staff. The clinic partners with local hospitals to deliver comprehensive care, including Primary Care, Surgery, and subspecialties. For patients seeking Physical Medicine & Rehabilitation (PM&R) in West Des Moines, The Iowa Clinic provides PM&R services among its many specialties, supported by a network of clinicians and a focus on high-quality care and customer service. Contact: 515-875-9100 or 515-875-9000. Primary address: 5950 University Ave, West Des Moines, IA 50266 (HQ).
Clinic Type
Physical Medicine & Rehabilitation
Address
5950 University Avenue, 3rd Floor, West Des Moines, IA 50266
Phone
515.875.9885
customerservicecbo@iowaclinic.com
Opening Hours
Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Clinic Hours
Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- The Iowa Clinic website: 4.8 out of 5 stars (specific to Physical Medicine & Rehab providers) (85 ratings)
- Vitals.com: 4.5 out of 5 stars (average for West Des Moines Campus)
Patients praise
- Some patients report friendly and professional staff encounters
- Convenience of having multiple medical services located in one campus
- Supportive experiences with specific individual doctors and nurses
Common complaints
- Billing inaccuracies and opaque cost estimation processes
- Difficulties with administrative/scheduling staff and communication between departments
- Reports of dismissive or unprofessional bedside manner by some providers
- Challenges regarding patient access and termination of provider-patient relationships
"I like my Dr but the clinic itself is the most unorganized office I've ever seen. Today was the last straw I will be changing Drs."
— uscompanies.net review"In no other area of life is a cost estimate given with the caveat that (it) may be entirely different from the final bill you receive and you'll just have to live with it."
— Des Moines Register articleSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The Iowa Clinic West Des Moines Campus - Healthgrades — Mar 4, 2026
- Dr. Nicole A. Wagaman, DO - Physiatrist in West Des Moines, IA — May 14, 2026
- The Iowa Clinic Sports Medicine - West Des Moines Campus - Birdeye — Nov 25, 2025
- Dr. Herminio Navia - Physiatrist in Kansas City, MO — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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