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About

UnityPoint Health is a nonprofit health system based in West Des Moines, IA, offering comprehensive care across urgent, primary, emergency, and virtual services, with programs in hospitals, clinics, and home health. The organization serves Iowa, Illinois, and Wisconsin and operates multiple facilities in the Des Moines area. For physical therapy and rehabilitation in Des Moines, UnityPoint Health provides inpatient and outpatient rehabilitation services through its Des Moines locations, aligned with its broader slate of specialty care and nurse-led support. Notable points: - Type: Nonprofit health system (formerly Iowa Health System) - Headquarters: West Des Moines, IA - Area served: Iowa, Illinois, Wisconsin - Des Moines presence includes several clinics/hospitals and rehab services - Key personnel: CEO Scott Kizer - Contact: Main phone lines available; regional clinics listed on unitypoint.org

Clinic Type

Physical Therapy

Address

2850 Westown Parkway, West Des Moines, IA 50266

Phone

515-224-5225

Email

UPH_CentralIAPrivacyOfficer@unitypoint.org

Opening Hours

Current Hours: 7:00 AM to 5:30 PM; Monday 7:00 AM - 5:30 PM; Tuesday 7:00 AM - 5:30 PM; Wednesday 7:00 AM - 5:30 PM; Thursday 7:00 AM - 5:30 PM; Friday 7:00 AM - 4:00 PM; Saturday Closed; Sunday Closed

Services Offered

  • Physical Therapy
  • Speech Therapy
  • Occupational Therapy
  • Women's Health Physical Therapy

Insurance & Payment

—

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (General UnityPoint Health Des Moines): 2.5 out of 5 stars (based on 16 reviews) (16 reviews)

Patients praise

  • Highly trained, empathetic, and professional physical therapists
  • Effective treatment plans that improved patient mobility, strength, and pain relief
  • Supportive and welcoming administrative/front-desk staff at several locations

Common complaints

  • Concerns regarding hospital-level billing rates at specific locations
  • Reports of delayed scheduling or communication from administrative staff
  • Complaints about billing department processes and lack of resolution for complex cases

"The therapist team at UP are highly trained, very empathetic and supportive, just the best experience one could hope for."

— Patient review for West Des Moines location

"Don’t go to this office unless you want to get charged hospital rates. They won’t tell you this up front."

— Patient review for Blank Children's Pediatric Therapy (West Des Moines)

"Therapist are great, they are nice and gentle and go at you pace and what you can do."

— Patient review for Younker Rehabilitation Clinic

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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