Chicago Behavioral Hospital: Mental Health Hospital ...
Behavioral Health • Des Plaines, IL • Since 2014 • 1 (Des Plaines, IL) locations
About
Chicago Behavioral Hospital is a private, public-facing mental health and substance abuse treatment facility founded in 2014 and headquartered in Des Plaines, Illinois. It offers inpatient and outpatient services for conditions such as depression, anxiety, schizophrenia, and substance use. The hospital has 107 employees and has recently been renovated. It operates three offices in the United States, with its main address at 555 Wilson Ln, Des Plaines, IL 60016. Contact: wecare@chicagobehavioralhospital.com and phone 844-756-8600.
Clinic Type
Behavioral Health
Address
Des Plaines, Illinois
Phone
844-756-8600
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Opening Hours
24/7 free confidential assessments (24/7 availability mentioned)
Services Offered
Insurance & Payment
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Call at 844-756-8600 for a confidential assessment, Possible patient-pay option via https://www.personapay.com/chicagobehavioral, Unknown insurance verifications
Languages Spoken
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Current Offers
Free, confidential assessment — Free
FAQs
What types of treatment are available?
Inpatient treatment, intensive outpatient programs, detox, and outpatient services for adults and specialized programs for women and older adults.
How can I get an assessment?
You can come in 24/7 for a free, confidential assessment with a behavioral health professional.
What types of treatment are offered at Chicago Behavioral Hospital?
The hospital offers inpatient treatment and intensive outpatient programs for mental health and substance use disorders.
Is there a program specific to women?
Yes, there is a program dedicated to women experiencing depression, anxiety, substance use problems, or thoughts of suicide or homicide as a result of trauma, abuse, or PTSD.
What mental health conditions are treated?
Adults with mental illnesses such as Bipolar Disorder, Schizophrenia, Depression, Anxiety, PTSD, and ADHD are treated.
Do they treat older adults?
Yes, there is a program for older adults with mental health conditions such as depression or psychosis, including those related to dementia or Alzheimer’s disease.
Is medical detox offered?
Medical detox is available for drugs, alcohol, and prescription medications.
How can I get a free assessment?
You can come in 24/7 for a free, confidential assessment with a behavioral health professional.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp and Apple Maps: 2.1 out of 5 stars (73 reviews (Yelp/Apple Maps))
- Glassdoor (Employee Reviews): 3.1 out of 5 stars (47 reviews (Glassdoor))
- BestProsInTown (158 reviews)
Patients praise
- Some reports of compassionate and helpful professional staff
- Appreciation for the availability of specialized mental health and addiction resources
- Positive experiences with intensive outpatient and inpatient support services for some individuals
Common complaints
- Reports of dismissive, rude, or unprofessional staff interactions
- Concerns regarding discharge planning and safety protocols
- Patient complaints about the physical environment, such as cold temperatures or sleeping arrangements
- Difficulties in communication with case workers and medical staff
- Allegations of lack of proper supervision on patient units
"The staff here was INCREDIBLY UNPROFESSIONAL AND VERY RUDE... I cried everyday begging my parents to take me home."
— Medicals-Health User Review"Outstanding level of care from a compassionate staff of professionals who go above and beyond to provide patients with every resource possible."
— Apple Maps User Review"This investigation found the complaint that Chicago Behavioral Hospital violated the Mental Health and Developmental Disabilities Code regarding notifying the guardian upon intake... to be substantiated."
— Illinois North Suburban Regional Human Rights Authority ReportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lurie expands inpatient psychiatric unit amid ongoing youth mental health care shortage - Chicago Sun-Times — Dec 11, 2025
- SHFT Behavioral Health is Chicago's first mental health urgent care clinic for young people - CBS Chicago — Nov 5, 2025
- Lurie Children’s adds psych beds for patients with autism, intellectual disabilities - Becker’s Behavioral Health — Dec 11, 2025
- SHFT Behavioral Health in River North, Chicago seeks to fill gap for young people who need urgent mental health care - ABC7 Chicago — Oct 30, 2025
- Endeavor expands behavioral health services to Palatine - Crain's Chicago Business — Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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