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About

Advocate Health Care is a nonprofit, integrated health system (part of Advocate Health) delivering primary care, wellness exams, and specialized services across 68 hospitals and 1,000+ care locations. Headquartered in Oak Brook, IL, it operates under the Advocate Health Care name in Illinois and is part of the larger Advocate Health system, one of the nation’s largest nonprofit health systems. It emphasizes clinical innovation, value-based care, and research, with extensive community benefits and a large workforce. For Des Plaines, IL specifically, Advocate Health Care provides primary care and related outpatient services as part of its Illinois network. If you’re seeking a Des Plaines primary care provider, this system would be the umbrella organization to search under for affiliated clinics or physicians in that area.

Clinic Type

Primary Care

Address

Des Plaines, IL

Phone

18003238622

Email

security@aah.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (for family medicine doctors at this location): 4 / 5 (240)
  • Advocate Health Care (for Dr. Agnieszka Juscinska): N/A (Individual physician rating) (322)

Patients praise

  • Newly renovated, clean, and comfortable office environment
  • Some highly regarded and compassionate individual physicians
  • Thorough medical examinations by specific providers
  • Welcoming atmosphere noted by some patients

Common complaints

  • Rude or incompetent front desk and administrative staff
  • Poor communication and lack of coordination between office staff
  • Difficulties with scheduling appointments and long wait times for referrals or appointments
  • Billing and insurance processing errors
  • Perceived lack of empathy or robotic interactions with some providers

"If not the Dr Joseph Chimino the most of the patients will go away. It’s really hard to find Dr like him. Always have a time for patient, explain every single question or concern he is the perfect example of doctor with huge passion and knowledge."

Local review for Advocate Medical Group Primary Care at 77 Rand Rd

"I have had nothing but problems with this office. Do not go here. I have had experiences with several very rude front desk staff members."

Local review for Advocate at 77 Rand Rd

"I am very satisfied with the care provided by both the doctor and the nurses. Dr. Juscinska and her nurse are fabulous. They are patient."

Patient review for Dr. Agnieszka Juscinska

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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